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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
Lewis S.
Vehicle Make : Honda
5 out of 5
12/7/2023
All personal were helpful in assisting me in the processing of getting my car repairs
Shameka C.
Vehicle Make : Lexus
5 out of 5
11/19/2023
Beautiful job, much appreciated! I would highly recommend Hendricks Collision Concord.
Nicole H.
Vehicle Make : Kia
3 out of 5
11/17/2023
I would just say that Hendericks should not take the car in until the part are available
Marci L.
Vehicle Make : Kia
5 out of 5
11/12/2023
Communication advicing me of the progress was excellent.
Michael-s-&-laure W.
Vehicle Make : Chevrolet
5 out of 5
11/9/2023
Great communication from start to finish with Jarod and Angie. 5 star service.
Samantha H.
Vehicle Make : Honda
5 out of 5
9/9/2023
My car looks like new and the updates in the constantly communication with Jerod was fantastic.
Anne J.
Vehicle Make : Kia
5 out of 5
8/9/2023
Your team has excellent customer service! My repaired car looks great - thank you!
Arun G.
Vehicle Make : Lexus
5 out of 5
5/21/2023
Thanks for the the quick turnaround and an excellent job..
Laura W.
Vehicle Make : Toyota
4 out of 5
5/9/2023
Communication was excellent in fact, they were the most informative on the repair & insurance process. Danielle Loomis was a rockstar and Nick on the repair side made sure everything was replaced/repaired in an effective and efficient manner. Recommend 100% again.
James F.
Vehicle Make : BMW
4 out of 5
5/6/2023
My 2016 BMW 428 M Sport with only 50,400 miles suffered a rear end collision totaling $12,519.00 in damage. This was my retirement car. I designed the car myself and ordered it. It takes me 3 to 4 hours to wash and detail it and 8 hours to clay mitt, polish, pre-wax clean, wax and clean and detail the engine and bay. Aside from my first BMW purchased in 2014, a K1600GT motorcycle, this was my first BMW auto purchase. I am passionate about my car. It's not a "mode of transportation." I am also a BMW Car Club Member. The repair is nothing less than phenomenal. Car club members can't identify that it was involved in a crash. I am keeping the car because I worked 35.5 years to obtain it. After the crash, I drove it directly to Hendrick Collision Center and left it. That was a very wise decision. Please share this with the techs and staff who performed such work. People don't hear enough about doing the great work that they do!
Robert B.
Vehicle Make : Lexus
5 out of 5
3/20/2023
Quickly done. Very professional service. Thank you!
Anthony H.
Vehicle Make : Toyota
4 out of 5
1/26/2023
Great job replacing the rear,bumper
Colleen W.
Vehicle Make : Honda
4 out of 5
12/12/2022
The repair work was done very well. I wish they would have cleaned the inside of my car better. It was extremely dusty and dirty. The floor mats were cleaned but were very slick with something they cleaned them with
Barry K.
Vehicle Make : Honda
5 out of 5
11/26/2022
All went well!! Thanks
Paul B.
Vehicle Make : Mercedes-Benz
4 out of 5
11/5/2022
I am satisfied with the final outcome; however, I was surprised with the length of time the overall process took.
Donna W.
Vehicle Make : Honda
4 out of 5
9/2/2022
The repair to my car is great.
Dareen D.
Vehicle Make : Volkswagen
5 out of 5
8/25/2022
Nice work
Chloe S.
Vehicle Make : Toyota
5 out of 5
8/24/2022
Jerod was great!
Marjorie L.
Vehicle Make : Subaru
2 out of 5
7/22/2022
The repair itself was great …sadly ….the communication regarding the delays was very frustrating :-/
John C.
Vehicle Make : Honda
5 out of 5
6/24/2022
Amazing service!! I was given continual updates about the progress of the repairs and when I could expect the repairs to be completed. My car was actually completed a couple of days early, which was awesome. It looked like a new car when I picked it up.

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