Griffin B.
Vehicle Make : Toyota
Delivered more than promised!
Diane P.
Vehicle Make : Toyota
Great job. Kept informed throughout process. Very happy.
Fn James.
Vehicle Make : Lexus
I love the way they sent daily and weekly updates and the car look back to new look that it had, great and excellent customer service was provided
Forrest M.
Vehicle Make : Jeep
Kept me informed during the repair. Can't tell it was ever damaged.
Dannielle R.
Vehicle Make : Honda
Nick was awesome to work with
Robert S.
Vehicle Make : Kia
Great work and courtesy.
Richard And.
Vehicle Make : Toyota
Mike Bell was great. Kept me informed along the way. Could not have asked for a better experience. Would recommend to anyone needing repairs
Logan H.
Vehicle Make : Mercedes Benz
Michael was AMAZING. He always kept me updated with everything and returned all of my calls so quickly! I also loved the text updates feature that let me know the status of my car. Jazmine up front is the SWEETEST and everyone from enterprise treated me great. Y’all keep up the great customer service and you’ll never have an unhappy customer!
**** M.
Vehicle Make : Honda
Done before promised with exceptional quality greatly impressed great job
Susan R.
Vehicle Make : Toyota
We would have appreciated a phone call to tell us that the repair cost was $400 more than the estimate.
Jessica R.
Vehicle Make : Honda
Mr. Bell was in constant communication with me during this process. He even came to check on me when it seemed as though I was having issues with my rental car. My car was not done on time, but the quality of the job done far outweighs the time that I have to wait for me car.
Raul T.
Vehicle Make : Lexus
Repair was excellent, and I appreciate that the car was vacuumed and washed before it was returned to me.
Steven T.
Vehicle Make : Chevrolet
Completely satisfied with the experience from getting the estimate to the finish repairs and the time it took to do the repairs.
Shawn H.
Vehicle Make : Honda
Jazmine the receptionist was very helpful and getting me checked in to start me
Off with a quote with getting my car fixed. She greeted me by name and helped my mom when she called on a update. “She’s the best”. Michael Bell was my rep that assisted me with the quote and kept me posted from the time my car went in till when i picked it up. Customer service was on point and A-****. My car was fixed when advised it would be and presented in showroom condition. Thank you Hendricks Collision!!
Angela C.
Vehicle Make : Jeep
Everyone at Henrick Collision was great and pleasant to interact with. They made sure that I was in and out quickly when dropping off my Jeep for repairs and when picking it up. Jasmine had the rental car clean and ready when I got there and Steve explained the repairs to my Jeep as well as helped us decide about other parts we may need.
I’d highly recommend Hendrick Collision for anyone that needs a vehicle repaired.
Kelly M.
Vehicle Make : Mercedes
Everyone was very kind and helpful - and I was always informed as to the status of my repair. I will always recommend you!
Brandie M.
Vehicle Make : BMW
I appreciate the timely manner, in which my car was returned to me, because I’ve been through a lot, these past two months. My car looks great, and Michael even fuels me up, before I pulled off, because I dropped it off with very low fuel, only because I knew it wouldn’t be in my possession for a few days. I couldn’t even get it to move...sooo glad Mike was able to assist me with that. I would, highly, recommend Hendricks Collision Center Concord to ALL my luxury car-driving friends!!! Thank you!!!
Maurice L.
Vehicle Make : BMW
The staff I dealt with... just awesome.
Michael Bell was so good. The staff
behind the front desk were really good as
Well.
Erica H.
Vehicle Make : Toyota
Mike had GREAT customer service! I appreciate the time and effort he put into ensuring I was happy.
Sharon B.
Vehicle Make : BMW
Michael Bell was excellent w his attention to detail. His
His customer service was exceptional as well as
Jasmine’s. The whole Hendrick’s team has totally met
my expectations. I will be purchasing a car for my son
before the end of the year through Hendricks!
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