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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
VICTORIA S.
Vehicle Make : NISSAN
5 out of 5
9/9/2019
Deanna Stallings was our point of contact with Hendrick Collision. She was responsive, friendly and compassionate with my daughter who had her first accident. Thanks to her for the wonderful customer service and many thanks to the technician for a quality repair.
Victoria P.
Vehicle Make : JEEP
4 out of 5
9/9/2019
Everyone I interacted with was very friendly and helpful. This was my third time bringing my Jeep to you guys--I feel like I need to start sending a Christmas card. Of the whole accident/insurance/repair process, dealing with the team at Hendrick was the least stressful part.
**** R.
Vehicle Make : BMW
5 out of 5
9/6/2019
Seamless from start to end. Michael Bell made the process easy and enjoyable. And the car was cleaned inside and out better than most detailing places. Excellent customer service all around!!!
TIM A.
Vehicle Make : NISSAN
5 out of 5
9/5/2019
The service was great and it was very convenient that there was a rental car place right on the premises
Laura D.
Vehicle Make : BMW
5 out of 5
8/29/2019
Service is superb and Mike Bell is wonderful to work with and most importantly takes time for you! The experience Is pleasant, informative, updates regularly and everyone is so lovely!
CHARISSA C.
Vehicle Make : TOYOTA
5 out of 5
8/28/2019
Great job
LUIS A.
Vehicle Make : LEXUS
5 out of 5
8/24/2019
Yes, a job well done! Great customer service from the beginning to finish.
Jason D.
Vehicle Make : TOYOTA
5 out of 5
8/23/2019
Great service, great repair job, knew what to expect at every step, interactions with employees were always great, I felt valued as a customer, having enterprise in the building even made the rental easy and seamless.
Joe H.
Vehicle Make : HONDA
5 out of 5
8/20/2019
Was kept informed with status of repairs, and the result was excellent
MARCUS R.
Vehicle Make : HONDA
5 out of 5
8/17/2019
Excellent job
STEVEN F.
Vehicle Make : TOYOTA
5 out of 5
8/16/2019
Very nice people start to finish. I received updates at least once a day. The repairs are indistinguishable for new. Excellent job to all involved!
MICHAEL H.
Vehicle Make : DODGE
5 out of 5
8/15/2019
Easy to work, kept us informed about how things were going. Very pleasant experience!
Ericka C.
Vehicle Make : TOYOTA
5 out of 5
8/15/2019
Excellent service from everyone. Very professional staff. Super courteous. Would go there again.
CHARLES W.
Vehicle Make : LEXUS
5 out of 5
8/15/2019
Very good job
YOLANDA T.
Vehicle Make : TOYOTA
5 out of 5
8/15/2019
Deanna was very professional and great at keeping me informed on the status of my car repairs. A very easy and painless process!
SARAH B.
Vehicle Make : KIA
5 out of 5
8/12/2019
I loved how great Hendrick Collision was with keeping me updated on the progress of my repairs, and what they'd found and what next steps would be taken! Such a dream to work with!
Julie F.
Vehicle Make : HONDA
4 out of 5
8/12/2019
The work was complete in the time frame stated and car came back looking excellent.
HELENSTEEN B.
Vehicle Make : LEXUS
4 out of 5
8/10/2019
The ladies at the front desk were extremely professional and kept me informed on the status of my vehicle. The representative that estimated the damages, explained the condition and assured me that it would look brand new again, which it did. So glad I made Hendrick Collision my choice for care. Thanks!
Precious W.
Vehicle Make : KIA
5 out of 5
8/8/2019
Thank you all at the Kia collision center for taking care of my vehicle the may God bless and keep you all.thank again.
CHERYL S.
Vehicle Make : HONDA
4 out of 5
8/6/2019
The agent assigned to me was awesome.

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