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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
Tamara R.
Vehicle Make : Honda
5 out of 5
8/31/2024
Repairs were made to my 2015 Honda Civic to my full satisfaction. They were on time and professional. I have no complaints.
Kimberly M.
Vehicle Make : Lexus
1 out of 5
8/23/2024
You sold me the car late May. My estimate came in at roughly $2000 but when I came to pick up my car it was $250 higher. You should have known what it takes to calibrate the bumper on a car you sell new Glue left on three spots on front windshield from stickers. The repair looks good but for the money I paid I shouldn’t have to clean glue off my own windshield.
Dawn A.
Vehicle Make : Honda
5 out of 5
8/11/2024
excellent service
Cheri P.
Vehicle Make : Honda
5 out of 5
7/29/2024
We had great service from Kyle and Cheri. They made the process so much easier. Always helpful, answered all our questions. We are so happy with their professionalism and great customer service! Thank you!
Shawn C.
Vehicle Make : Mercedes-Benz
5 out of 5
7/20/2024
The staff was excellent Kyle definitely kept me updated with all the repairs thank you Hendrix collision of concord
Mamie M.
Vehicle Make : Mercedes-Benz
5 out of 5
7/16/2024
Cheri was kind and professional, Kyle as well who was knowledgeable, and answered questions concerning the completion of repair process.
David S.
Vehicle Make : Honda
5 out of 5
7/7/2024
Hendrick has excellent customer service. I love that I was receiving text message updates. And that they were able to contact the rental company for me. And the repair looks great!
Anthony H.
Vehicle Make : Toyota
5 out of 5
7/6/2024
Everyone was kind and informative!
Robert D.
Vehicle Make : Toyota
5 out of 5
6/15/2024
Great customer service!
Joann J.
Vehicle Make : Lexus
5 out of 5
6/9/2024
The representative that I worked with was especially empathetic and at the same time very professional and competent. Actual repair work looks great.
Kamela B.
Vehicle Make : Dodge
4 out of 5
6/1/2024
Well done Micheal bell and staff
Kimberly W.
Vehicle Make : Honda
5 out of 5
5/27/2024
2nd time using. Satisfied again and will recommend. Thanks! Easy experience all around.
Gerald R.
Vehicle Make : Buick
5 out of 5
5/3/2024
Excellent workmanship and customer service. Nick Kinnel kept me updated and job was completed on time.
Misty L.
Vehicle Make : Chevrolet
2 out of 5
4/11/2024
I don’t think she works there any longer but I had difficulty getting g updates along the way from a lady named Moira. We were so frustrated at one point, we came to the office to get the update in person. I’m not sure if this is related but now our radio intermittently cuts out as well. Aside from these two concerns, we are pleased with the repairs. Thanks
Kallean M.
Vehicle Make : Toyota
5 out of 5
3/17/2024
Jarod and Elaina were awesome. Never had to wonder what was going on with my car. Always professional and courteous.
Steve L.
Vehicle Make : Toyota
5 out of 5
3/7/2024
The Hendrix Collison team did a great job,I would highly recommend Hendrix Collison to everyone needing Collison repairs. Steve Cauthen
Bethany M.
Vehicle Make : Lexus
4 out of 5
2/9/2024
My main repair staff representative was knowledgeable and friendly. He advised me on the issues that needed to be fixed and how the process worked. The email updates on the status of my vehicle was great also.
Joanne S.
Vehicle Make : Toyota
5 out of 5
1/28/2024
Wonderful people & beautiful job.
Russ S.
Vehicle Make : Audi
5 out of 5
1/28/2024
Very professional organization! Always keeping you in to date on repairs. Michael, Hannah and Amy are the absolute best to work with.
Khaled A.
Vehicle Make : Scion
5 out of 5
1/26/2024
Great job 5Star service

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