Susan B.
Vehicle Make : Honda
Were not straight forward about delivery time, kept saying the 25th and text messages said 21st all the time then 23 hours after leaving voicemail they called and stated car ready. Meanwhile I leased upgrade rental additional day and filled gas tank for 40 dollars. They could have honest about delivery time
Jonathan T.
Vehicle Make : Volkswagen
Upon inspection, I discovered that the parts used were not the same as the originals, a small foam piece was missing, and most importantly the sliding door on our van did not work correctly. They had to keep it to fix it. It was a huge inconvenience to drive there and arrange rental car pick up only to have to cancel the pickup and have to come back another day. These mistakes should have been caught. On a positive note, the outside replacements and painting look great!
Olivia K.
Vehicle Make : Scion
Everyone I dealt with from the very beginning was more than helpful. Jeff, Kathy and the manager did everything they could to make sure that all of my needs were met. Not only was the customer service at North Star beyond satisfactory, the work done on my car is also outstanding. These people deserve a raise! They are a great team!
William H.
Vehicle Make : Chrysler
Thank you for a job well done!
Dennis G.
Vehicle Make : Kia
The work was awesome. The work blended perfectly with the rest of the car. Also, thanks for detailing inside and out.
Ryan B.
Vehicle Make : Nissan
Everything was perfect and I appreciate the prompt service
Robert J.
Vehicle Make : Toyota
Great job!
John O.
Vehicle Make : Hyundai
All good!
Kevin M.
Vehicle Make : Buick
Keep up the great work, car looks great! Fast and all parts has a warranty for the life of the car
Christopher P.
Vehicle Make : Toyota
Thanks for cleaning inside and outside the car. It looked great! Great quick service as well. Also really friendly and were willing to go out of their way for us. You will be highly recommended by us.
Kathleen P.
Vehicle Make : Mitsubishi
The folks at True Collison were very professional and attentive to my needs. The car looks outstanding and was finished in a timely manner. I would use them again.
William B.
Vehicle Make : Chevrolet
The person who helped me through the whole process was great. He made sure I was completely satisfied with the job before putting me into my car.
Richard C.
Vehicle Make : Chevrolet
Great updates! Effective communication
Matthew S.
Vehicle Make : Dodge
Both Matt and Cathy did an excellent job with their communication and explanations of the whole process from start to finish. My vehicle was finished well ahead of schedule and it couldn't have been a better experience. Great customer service!
Sandra W.
Vehicle Make : Subaru
Thank you to Matt and the rest of the Moon Township team for taking such good care of my car. I plan to come back for other repairs; and recommending your shop to my friends.
Denise C.
Vehicle Make : Toyota
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John W.
Vehicle Make : Toyota
Excellent customer service. We especially appreciated the phone & text updates during the repair process, and the delivery 2 business days before forecasted completion.
Melissa B.
Vehicle Make : Toyota
Matt was very professional as was other staff. Thanks to your staff for going the extra mile for me!! They even completed work ahead of schedule.
Stephen T.
Vehicle Make : Mazda
Great follow up the whole time. Very pleased.
Bryan S.
Vehicle Make : Ford
Was not expecting text notifications, very friendly counter staff. Im grateful for the interior detailing. There was a concerning noise coming from the back of the car, however it has since gone after 20 minutes. Very happy to have my vehicle back, thanks.
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