Service King Gates

Very professional, quick and pleasant experience with Rob.

My truck was damaged by an unknown person,and when I brought it in to you guys I wasn't in a very good mood and not expecting much.But when I picked her up today,..Wow was all I could say..It looked 100% better and I couldn't be any happier..Thank you all so very much..Just looked at her for about 15 minutes when I got hone..Thanks again.

Squad!

Check your work to make sure there is no missing hardware.

Service was friendly, professional, and timely. Above and beyond!

My truck looks real good very clean inside and out very fast turnaroundwould recommend you to others

Everything went really well and I am very happy with how my car looks now that it is complete

Quick, efficient and professional. Thanks.

Great service !

I don't understand why my written message wasn't honored. There were no envelopes when we dropped off the car to put the keys in (which was frustrating enough trying to find something to write on and a way to secure the keys with the note)so I wrote my request on a piece of paper and put that and my keys in a plastic bag so it would be all together when it was found in the drop off chute in the morning. They must have looked at the slip to know which car the keys went to so why did they not see in big letters I asked them to Please DO NOT do an oil change like I originally requested. I had forgotten that I have 2 oil change vouchers that I had purchased from another business and they both need to be used by June. I don't drive my car that much so to use both I would have needed to use one now and one later. Now I'm out the fee for the oil change at Gates Auto as well as the fees I paid for the others. I just don't get why they didn't read my instructions when they looked at which car the keys were for. We usually have good experiences here so I'm frustrated to be out money because of this at a time when I am not working. Thanks for hearing my comments, Debbie

I have used gates automotive for years . Great customer service and trustworthy.

Quick service

Terry did an excellent job keeping me informed about where things stood.

The service person, Lorne, was exceptional. He was patient and Understanding. Follow up was great and the car is beautiful. Very professional all The way around.

Looks new!!

Lorne, my service advisor, went above and beyond to ensure that I was kept informed every step of the way. The repair to my vehicle exceeded my expectations.

Terry was very helpful with my car and the problems that I had I'm very satisfied with the service there

Thank you Lorne for fixing my Chevy Trax! It looks beautiful! I appreciate the great customer service and being continuously updated on the progress of the repair. Thank you!!

The work was done promptly and perfectly. The vehicle was repaired and clean inside and out. Loren went above and beyond by saving the piece of the damaged bumper with all of my unique bumper stickers for me! That was a nice touch! Thank you!

Service was quick, staff was friendly and professional. Thank you!