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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1040 reviews 81%
4 star 167 reviews 13%
3 star 24 reviews 2%
2 star 30 reviews 2%
1 star 23 reviews 2%
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(All Vehicle Makes)
James S.
Vehicle Make : Volvo
5 out of 5
8/9/2020
Very pleased. Fast and excellent service. Thank you!
Diana H.
Vehicle Make : Honda
5 out of 5
8/6/2020
Great service,nice people. A wonderful experience
Ej W.
Vehicle Make : Chevrolet
1 out of 5
8/5/2020
They brought my truck to me and dropped it off. It was dusty, and I had to ask how to take care of my undercover. It was fading and they had to repaint it. They really acted as if I was a bother to them.
Jane D.
Vehicle Make : Honda
5 out of 5
8/5/2020
Pleasant employees. Fairly quick estimates. Your name and number are stored in my phone!
Cynthia J.
Vehicle Make : Nissan
4 out of 5
7/31/2020
I chose to take my car to Gross and Sons to be repaired even though it was not a “preferred” shop for Progressive. The reason is because of the excellent service I received prior to this event.
John B.
Vehicle Make : Ford
4 out of 5
7/31/2020
Car was a total loss
Lauren V.
Vehicle Make : AUDI
5 out of 5
12/7/2019
I moved here from a place where I used the same body shop for the last 25yrs. I was stressed about choosing a place I didn’t know, I am super particular about my cars. To my relief Roseann made everything a breeze and was very helpful in a stressful time. U now have my business and I’ll send others your way! My car was perfect and I appreciate the professionalism and friendliness??
Babara R.
Vehicle Make : GMC
5 out of 5
11/25/2019
Repair was perfect and accompolished in a timely manner. Thank you so much.
John F.
Vehicle Make : HONDA
5 out of 5
11/24/2019
Roseann was great! She was very knowledgeable, kept us informed during the whole process, and was exceptionally friendly and polite. She was very accommodating and we loved working with her!!
JASON M.
Vehicle Make : MAZDA
5 out of 5
11/21/2019
It has always been satisfied with you guys services
**** B.
Vehicle Make : CHEVROLET
4 out of 5
11/21/2019
The only thing is I now have a whistling sound when I drive that wasn’t there before. Julie and the rest of the staff are amazing!!
Isaac W.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/9/2019
Always a good job when my family needs a vehicle repaired
Brenda G.
Vehicle Make : LEXUS
5 out of 5
11/7/2019
You have a fabulous system that makes the whole repair process a piece of cake. In addition to that, you do outstanding work. Thank you for doing such a great job for fixing my car!
Earl R.
Vehicle Make : BMW
5 out of 5
11/2/2019
Consistently does quality work. Never a less than great job in 20+ years of servicing my vehicles.
Herbert C.
Vehicle Make : HONDA
5 out of 5
11/2/2019
The whole process with the rental car, dealing with the insurance company, and getting my car repaired before leaving town on the 1st went very smoothly due to the efforts & coordination of Rosann. Thank you! One suggestion, hold off the sickening sweet deodorizer!. Thank again Rosann & Gross & Sons!
Raymond S.
Vehicle Make : FORD
5 out of 5
11/1/2019
Thanks for doing the little things that make the job look complete.
Patricia B.
Vehicle Make : BUICK
5 out of 5
10/30/2019
Used them in the past and knew they would give the same excellent service. Would defiiniltly use them again.
RODNEY K.
Vehicle Make : CHEVROLET
4 out of 5
10/25/2019
Better than I expected and on time
Kenneth C.
Vehicle Make : HONDA
4 out of 5
10/21/2019
The car was cleaned spotless and the repair looked new. The wife was happy the car still had it’s new car smell.
Dawn M.
Vehicle Make : HONDA
4 out of 5
10/17/2019
I have used G & S several times! ( insert eye roll) Everyone from the office staff the adjuster are amazing! The rental car I had... Kia Optima was for lack of a better word “yucky” Way to go Geico!

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