Michelle H.
Vehicle Make : Volkswagen
Outstanding customer service very polite and keep me very informed. Roseann was excellent so was the rest of the staff. I will only do business with Gross and sons from here on out and highly recommended my friends. Thank u very much to the entire staff God bless you all.
Janie S.
Vehicle Make : Hyundai
Bill and the crew did an amazing job on my Hyundai! They had a brand new bumper ordered, painted, and done in less than a week. An absolute pleasure to work with and I’m very thankful for their willingness to work with my schedule and timeline!
Frank C.
Vehicle Make : Cadillac
I am 100% satisfied with my repair. There is not a more friendly and professional body shop in Pensacola you are the best, Thanks Frank C
**** G.
Vehicle Make : Honda
The quality of work looks impressive, the customer service was excellent. They even went a step beyond and vacuumed my car. Thank you
Jobin M.
Vehicle Make : Mazda
Everyone was very friendly and made it a very easy process. Julie was especially a treat to work with!
Paul M.
Vehicle Make : Toyota
They are the best. I will recommend them to everyone I know.
Jennifer W.
Vehicle Make : Honda
Everyone there was so thorough and helpful. I definitely felt like my vehicle was in good hands!
Patricia B.
Vehicle Make : Nissan
I was treated exceptionally from day one to finish. I appreciate the excellent customer service as well as the great repairs to my vehicle.
Terry K.
Vehicle Make : Mercedes
Bill was a pleasure to work with. Very pleased with the job, done on time and looking brand new.
Leah G.
Vehicle Make : Subaru
Terrific! That's the one word to sum up my experience. From the customer service, from the GEICO agent, the administrative professional, and everyone involved for top-notch. I could not have asked for a better experience :-) I would definitely recommend Gross & Son!
Jaime P.
Vehicle Make : Honda
Thank you to the whole team! Julie was helpful at checkout and pick up and very friendly. Roseann was so knowledgable and saw the process all the way thru. I was nervous to have a brand new 2018 car painted / but it looks just like new! Thank you!
Tyler W.
Vehicle Make : Toyota
Great customer service by Bill
Jeff S.
Vehicle Make : Honda
First of all the folks at Gross and Son were absolutely fantastic to work with. I actually felt like they cared and gave me an instant look over along with a repair estimate. Had my vehicle fixed and back on the road in 2 days. I highly recommend Goss and Son for any and all work they perform. They treated me like a friend and not just a customer. Will definitely go back for any work on my vehicles!
Crystal A.
Vehicle Make : Honda
I have to say my car looks even better then before. You guys did a flawless job, you can not even tell I had been in an accident. You were even able to fix a ugly paint touch-up by another body shop. I would recommend every one to bring there car to gross and sons.
Sandra H.
Vehicle Make : Dodge
Everyone there, especially Julie, always go above and beyond to make sure I know what's going on. I have been with gross and Sons for a very long time, and don't plan on changing now.
Kyle H.
Vehicle Make : Dodge
I am very happy with the care Gross and Sons has given to ensure my truck was repaired. Roseann was extremely helpful throughout the whole process. A definite go to for any future repairs and will refer anyone that needs repairs to Gross and Sons.
Willie W.
Vehicle Make : Ford
I am very happy with your kindness, and the work on my car is awesome.
Devin T.
Vehicle Make : Scion
Their team was very professional and kind when you walk through the door they make you feel like family! If something else is to occur or happen I will be going back to Gross and Sons!
Richard A.
Vehicle Make : Dodge
Above and beyond service, very friendly and reliable service!
Leretha S.
Vehicle Make : Saturn
The service that I received on my Saturn was very satisfactory. The staff was attentive and friendly. Thank you for a job well done.
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