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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1040 reviews 81%
4 star 167 reviews 13%
3 star 24 reviews 2%
2 star 30 reviews 2%
1 star 23 reviews 2%
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(All Vehicle Makes)
Emily B.
Vehicle Make : Honda
5 out of 5
1/10/2018
Good
Dj D.
Vehicle Make : Jeep
5 out of 5
1/6/2018
Great experience. First time user of their service and completely satisfied. Bill, Julie and Teri were exceptional.
Joseph F.
Vehicle Make : Toyota
5 out of 5
1/6/2018
Very professional and already posted on my Facebook page to recommend.
Carolyn S.
Vehicle Make : Ford
5 out of 5
1/3/2018
It's always stressful to have an accident, but everyone's thoughtful ness and professionalism made it a smooth transition. Thank you so much.
Hayward R.
Vehicle Make : Lexus
5 out of 5
12/29/2017
Staff was awesome it was a pleasure doing business wiht you
Nicholas S.
Vehicle Make : Cadillac
4 out of 5
12/29/2017
Actually, my husband handled everything with you all and he seems satisfied. I Ilove the fact that you keep in touch with me with everything that was taken place with my vehicle. I know step by step what was being done. When to expect to have my vehicle back which was earlier than expected. I found custom service to be out standing. I would refer others to you. I sending my mom to you as well. Mrs. ****
Courtney S.
Vehicle Make : Nissan
5 out of 5
12/28/2017
Communication about what was going on with my car was great and I actually wasn’t expecting my car to be done this quickly with the holidays.
Brittney W.
Vehicle Make : Honda
5 out of 5
12/27/2017
Rosanne at Gross and Sons was wonderful! She was very informative throughout the entire process!!
Patrick F.
Vehicle Make : Honda
5 out of 5
12/27/2017
I will follow up in 90 days after the paint completely cures. Thank you for completing it on time and on budget. This is the second car you have worked on for us and we are very pleased with the work and have recommended your shop to multiple people. Hope you have a happy new year.
Raymond W.
Vehicle Make : Toyota
5 out of 5
12/27/2017
Excellent service in every way from the rental service and outstanding repairs work on my Tundra.. I’m very satisfied with all your service and professionalism. Thank you.
Sheri C.
Vehicle Make : Nissan
5 out of 5
12/20/2017
Very satisfied how I was kept up with the progress of my vehicle. Great overall experience with your team and great job down on my vehicle. Thank you so much.
Patricia J.
Vehicle Make : Honda
2 out of 5
12/20/2017
They forgot to finish my repair..something Geico forgot to look at.. there are suppose to be working on that issue Thank you I'd you have any questions please feel free to call..
Hiromi W.
Vehicle Make : Mazda
4 out of 5
12/19/2017
The car look like it came off the showroom floor it’s a good job
Robert B.
Vehicle Make : Nissan
5 out of 5
12/19/2017
This is my third time using Gross & Son Paint & Body, I am very happy with all the work they have done on all my vehicles. Very friendly staff and great service all around.Very Please. Thank you, Darlene Bowers
Paula R.
Vehicle Make : Kia
5 out of 5
12/16/2017
People were friendly and tried so hardtop please me I would recommend your shop anytime
Stanley W.
Vehicle Make : Jeep
5 out of 5
12/14/2017
Great work, very professional and very courteous.
John B.
Vehicle Make : Audi
5 out of 5
12/14/2017
Looks good as new! Thanks for doing such a great job. Roseann was wonderful as well.
John And.
Vehicle Make : GMC
5 out of 5
12/14/2017
Great service!
Norbert B.
Vehicle Make : Dodge
5 out of 5
12/14/2017
Friendly, professional and thorough in repairing our older model truck! Thanks again!
Rex M.
Vehicle Make : Ford
5 out of 5
12/12/2017
Top notch work. Very pleased. Thank you Bill. Thank you Julie.

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