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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1040 reviews 81%
4 star 167 reviews 13%
3 star 24 reviews 2%
2 star 30 reviews 2%
1 star 23 reviews 2%
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(All Vehicle Makes)
Cynthia J.
Vehicle Make : Chevrolet
5 out of 5
4/6/2019
Very outstanding service! The updates were very informative that let’s you know that you was important.
Shannon C.
Vehicle Make : Honda
5 out of 5
4/5/2019
Great customer service and very efficient!
Jerry B.
Vehicle Make : Hyundai
5 out of 5
4/5/2019
From the beginning your staff was very Courteous. I was kept up to date on where you were in the process of repairing. You completed the job four days ahead of time and that made me very happy
Priscilla C.
Vehicle Make : Toyota
5 out of 5
4/3/2019
Everyone was professional and the customer service was super and satisfactory
Urban C.
Vehicle Make : Buick
5 out of 5
4/2/2019
Very good service kept me informed as to progress. Good relation with insurance co.
Gary K.
Vehicle Make : Audi
4 out of 5
4/1/2019
Roseann is the best
Ella R.
Vehicle Make : Audi
5 out of 5
3/30/2019
Excellent job and thank you
Jayne A.
Vehicle Make : Subaru
5 out of 5
3/29/2019
I loved the frequent updates on the repair process!! Roseann was great as a liason between the shop and me,keeping me aware of the process as it moved along. The attention to detail is amazing...my car hasn't looked this good since the day I bought it!! The repair looks great and it looks shiny and new!! Thanks so much!! Jayne
Erica D.
Vehicle Make : Kia
4 out of 5
3/29/2019
They done a wonderful job getting my car fixed. I couldnt be more happier. Thank yall sooo much!
Samantha K.
Vehicle Make : Nissan
5 out of 5
3/28/2019
I was well informed about the process the entire time. My car was also ready sooner than expected, and it turned out looking great! Thank you!
Teresa E.
Vehicle Make : Acura
5 out of 5
3/24/2019
Timely repair and I appreciated the personalized customer service to meet my needs. Thank you!!
Sandra H.
Vehicle Make : Honda
5 out of 5
3/21/2019
It took longer than expected but they did a very good job.
Ineace M.
Vehicle Make : Chevrolet
5 out of 5
3/21/2019
We are very satisfied with all who was involved. Thanks again. May God continues to Bless Gross and sons and staff With Love The Matthews
Carmen B.
Vehicle Make : Toyota
5 out of 5
3/16/2019
Good job
Ricky W.
Vehicle Make : Kia
5 out of 5
3/15/2019
Thank you for your quick service and for keep me updated on the repairs. Really great ext.
James H.
Vehicle Make : Ford
5 out of 5
3/15/2019
Thanks Terri, Bill and Julie!!! Go G and S and Go Wahoos...God Bless!!! Jim and Marti Hearn
Ronnie F.
Vehicle Make : Buick
5 out of 5
3/13/2019
Well done
Janet Y.
Vehicle Make : Buick
5 out of 5
3/12/2019
excellent repair and courteous effecient friendly staff.
Charles H.
Vehicle Make : Toyota
5 out of 5
3/12/2019
I am very impressed with the prompt, professional service. My car was returned clean as well.
Edward W.
Vehicle Make : GMC
5 out of 5
3/10/2019
Gross & Son has THE best customer support experience I have ever had. They are super nice, very informative, and went above and beyond to make sure everything worked out!!!! The vehicle came back PERFECT!!! If you are within 200 miles of this place, do yourself a favor and go to Gross & Son.

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