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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1040 reviews 81%
4 star 167 reviews 13%
3 star 24 reviews 2%
2 star 30 reviews 2%
1 star 23 reviews 2%
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(All Vehicle Makes)
Scherryl S.
Vehicle Make : Hyundai
5 out of 5
10/16/2024
We’ve been very happy with the repairs.
Geoff L.
Vehicle Make : Ram
5 out of 5
9/28/2024
Repair was fast and done perfectly. Great staff! I would recommend to everyone.
Gary D.
Vehicle Make : Ford
1 out of 5
9/23/2024
There were communication problems with form of payment that delayed receipt of the vehicle and resulted in a return visit to complete the account.
Marion B.
Vehicle Make : Kia
5 out of 5
9/21/2024
Best in town. Terry, you have built such a wonderful team of caring people!
Anthony P.
Vehicle Make : Honda
5 out of 5
9/13/2024
Looks brand new
Roger F.
Vehicle Make : Honda
5 out of 5
9/3/2024
Fantastic experience auto looks brand new
Sue S.
Vehicle Make : Kia
5 out of 5
9/1/2024
Great job.
Shalyric G.
Vehicle Make : Hyundai
5 out of 5
7/6/2024
Christie, Steve and Mike made sure to keep me updated on the progress of my vehicle and made this experience quick easy and painless!!! They are truly great people highly recommend this shop!!
Eben O.
Vehicle Make : Chevrolet
5 out of 5
7/3/2024
Good job.very professional
Anne Marie.
Vehicle Make : Hyundai
5 out of 5
6/30/2024
Thank you
Susan L.
Vehicle Make : Toyota
5 out of 5
6/20/2024
Outstanding customer service, extremely friendly staff, expansive shop, frequent communications… what lease can I say!?
Troy F.
Vehicle Make : Ford
4 out of 5
6/6/2024
Just took too long
Saundra Diane.
Vehicle Make : Buick
5 out of 5
5/30/2024
Very nice work.
Brian M.
Vehicle Make : GMC
5 out of 5
5/26/2024
The workmanship and results are really great. Supply chain issues still plague the industry, making everything take twice as long (FJB) but I highly recommend Gross&Sons
Danny C.
Vehicle Make : Volvo
5 out of 5
5/24/2024
Gross Team was very thorough and did a great job! Roseanne kept us informed through each phase of the repair. A big THANK YOU to the team! My car looks great!
Andrea V.
Vehicle Make : Lincoln
5 out of 5
5/23/2024
Thank you guys so much. Calls were returned quickly and you communicated everything throughout the entire process. My car looks beautiful and I'm so happy to have it back. I will definitely use you for any other repairs and refer others. Thank you again. Andrea V
Ronald H.
Vehicle Make : Maserati
5 out of 5
5/4/2024
Class A business!!! Exceptional customer service in every sense! Very engaging, caring and professional staff I was treated like family…from Christie to Mike to Steve and everyone in between!! Thank you so much for making this a great experience because that’s not always the case!
Gladys B.
Vehicle Make : Chevrolet
5 out of 5
5/3/2024
I would reccomend Gross & Son to anyone who needs body work on their vehicle. They do great work. They are very professional and efficient. Adam keeps you informed about the progress while the vehicle is being worked on. We thank you again for the great job you did on our malibu. Mrs. Beals
Shannon P.
Vehicle Make : Mazda
5 out of 5
5/3/2024
Despite the process taken quite a long time, I appreciate the updates and the caregiving to me during the process of fixing my car. Rosanne was amazing. The car looks awesome and I am very pleased. I would recommend the shop.
Katie R.
Vehicle Make : Jeep
5 out of 5
5/2/2024
I have had several vehicles repaired here and I have always been happy. They are honest and professional.

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