Duke Automotive Collision Repair

Very satisfied with the work. From the beginning quote to the end. Couldn't be happier. The work done was seamless and can't even tell there had been a repair at all. Colors match perfectly! Everything is amazing! Thank you all for doing such an awesome job! Will definitely recommend y'all to friends and will use your again if there is ever another need. Job well done!

Repairs done on my truck were very professional.

Wonderful folks. Great work

Great job and friendly staff!

Everyone was so helpful at all times

The repair was speedy and the grill of my truck looks brand new like the day I purchased it!

Initial consultation and courtesy.

My truck looks as good as new the repairs were done very professionaly

I was told I was getting my car back. Then was told they forgot about a part and not sure when it would be ready. I rode by a few days later and saw it sitting outside. I took it home and found 2 parts to my four runner that they did not put back on. They had also painted the back quarter panel due to a wreck. The paint was already peeling and I saw the black metal the next day after I got it. I called and left a message about my concerns. No one called me back!!!

Particularly appreciated Christy Brinkley keeping me updated on progress of repair.

I think I would work with my QC team a little more other than that wonderful experience

great work, completed in a timely manner, excellent communication

Great service and reputable workers.

Everyone was great. They informed me about the repairs and what parts they were waiting for, which was very helpful.

As I stated in the survey, I took the day after they finished my vehicle something that should’ve taken about four days it took 11 days to get my car back. When I called to get updates about my car, I pretty much was lied to the whole time. as to why my car wasn’t finished the managers name there is Leah she’s supposed to be the manager and manage peoples vehicles but when you call Kristy answers the phone and pretty much she takes over and it’s funny I think Kristy should be the manager just because of the simple fact Leah does everything. Kristy tells her to do anyway. I guess the bottom line. I guess the bottom line for my experience in my vehicle being at DUKE collision is I was lied to several times about why my vehicle wasn’t done. The whole experience kept me on pins and needles. Every single day is all I can say I wish somebody from DUKE we go and manage Leah and see what Process she has forgetting peoples vehicles done because simply she does what she wants to do and tells people what they want to hear and it’s very very very aggravating and she’s getting away with it that’s really all I got to say. Thank you so much very respectfully Frank L

The work done on my car was amazing and quick and the staff treated me well.

Keep up the good work and keeping the person updated about what’s going on is very important thank you all again

It looks like new. Thank you!

Great job on the repair and established expectations well. Thank you.

Repair work looks great. Staff were friendly and helpful. Repaired required a second appraisal due to unseen damage and vehicle was out of service for over a month.