Body Shop

Real Reviews From Verified Customers

Bernard H.
Vehicle Make : Lexus
5 out of 5
2/5/2019
Chris offered great customer service by keeping in touch with us about the progress of our repair. While I did not enjoy the overall general inconvenience of having to have my car in the shop after an accident, the Auto Craft experience from beginning to end was done professionally, courteously and efficiently. Thank you.
Sandi G.
Vehicle Make : Chevrolet
4 out of 5
12/29/2018
My car looks like the whole thing was painted not just what was. I love it!
Lillian C.
Vehicle Make : Toyota
5 out of 5
12/21/2018
AWESOME customer service - other companies could learn from Auto Craft. Great communication and to have a life time warranty on your work says it all. Thank you very much
Jennifer B.
Vehicle Make : Dodge
5 out of 5
12/21/2018
Really quick repair! Great updates and service!
Hollow Metal.
Vehicle Make : GMC
5 out of 5
12/15/2018
The thing that impressed me the most (besides quality) is how well Chris communicated updates to me. I never had to wonder when it’s going to be ready. I REALLY appreciate that!
Holly H.
Vehicle Make : Suzuki
5 out of 5
12/15/2018
Very nice people even though it took longer they kept me up to date on everything thank you will definitely recommend them
Michele W.
Vehicle Make : Dodge
3 out of 5
11/21/2018
There was a couple of spots missed but arrangements have been made to make sure they are repaired next week. Thank you,
Jay M.
Vehicle Make : Toyota
4 out of 5
11/20/2018
My observation is that your agency has done a very good job of restoring my car to its original condition regarding structure fit and finish. Thank you. Jay W. McLeod
Shelly C.
Vehicle Make : Lexus
5 out of 5
10/19/2018
I really appreciated the professionalism by your company throughout the entire process. Also loved the daily email updates and several phone calls as well. Thank you!!
William A.
Vehicle Make : Dodge
5 out of 5
9/15/2018
I was very impressed with the Customer Service provided by Chris.
David P.
Vehicle Make : Infiniti
4 out of 5
8/30/2018
Our car is new and was only a few weeks old when damaged in the wreck, this made it a really frustrating situation. Auto Craft and in particular Chris Coykendall, our advisor, simply went far above expectations from the very first time we met him until the repairs were completed. He personally did an outstanding job at keeping us informed throughout the process and the repairs were completed timely and to perfection. My wife and I thank Chris personally and the many others at Auto Craft who worked hard to make this happen.
David C.
Vehicle Make : BMW
5 out of 5
8/25/2018
Timely updates on the status of my car and very courteous staff. Car looked great and was spotless when I picked it up. Great service and thank you very much. David Cook
Steven A.
Vehicle Make : Kia
5 out of 5
7/21/2018
Excellent service and professional staff.
Ricardo M.
Vehicle Make : Jeep
4 out of 5
5/1/2018
On behalf of the **** family, we’d like to say that everyone on the Auto Craft team provided us with top notch service. Ricky made sure that our rental (at Enterprise) was ready to go the same day we dropped off my daughters Jeep Patriot while Jeff called to provide us updates (as the jeep was being repaired.) We’d also like to thank the rest of the personnel who worked on my daughters jeep. Thank you all for outstanding customer service!!!
Ranjit P.
Vehicle Make : Honda
5 out of 5
4/27/2018
It was good to receive timely feedback on the job progress. I liked the way you guys co-ordinate pickups and drop offs with the rental car agency. Very professional and friendly staff. Also the work quality is good. Excellent experience overall.
Dana S.
Vehicle Make : Kia
5 out of 5
4/5/2018
The car looks great! The people that helped me were absolutely fantastic! Everyone was so professional and nice. Thank you for making everything so easy.
Terri F.
Vehicle Make : Ford
5 out of 5
3/30/2018
Jeff was very courteous and helpful.
Chris W.
Vehicle Make : Hyundai
5 out of 5
1/11/2018
Jeff was great. He was very helpful with the whole process.
Michael G.
Vehicle Make : Subaru
5 out of 5
11/8/2017
Great job
James L.
Vehicle Make : Toyota
5 out of 5
9/23/2017
Very satisfied

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