Corrina C.
Vehicle Make : Hyundai
I felt they took excellent care of me and my car. No one wants to get in an accident but when I do, or refer a friend, I will always use Cooks.
Ronald W.
Vehicle Make : Honda
Staff and techs at your Auburn Blvd. office in Sacto., CA were extremely helpful and reassuring. Tony was terrific - expertise was notable & service timely. We were notified of the progress on the auto repairs continually & work was completed on time & expertly completed. Thanks also to Danny (No. Ca. District Mgr) for all his help with our vehicle repair.
Alexandria J.
Vehicle Make : Honda
They were great! Friendly, efficient and informative.
Tyler J.
Vehicle Make : Toyota
Great work
Scott W.
Vehicle Make : Ford
Truck looks great. Excellent communication. One small issue with the truck and a new appointment has been scheduled to bring it in to get it fixed.
Lorraine L.
Vehicle Make : BMW
You offered a quality service, and listened and explained the needed information. Thank you.
Alyssa B.
Vehicle Make : Hyundai
Great work
Edward C.
Vehicle Make : Audi
Josh Trijillo was terrific. very responsive and the work was exceptional
Daniel A.
Vehicle Make : Dodge
AWESOME
Brandon J.
Vehicle Make : Ford
Very fast service
**** B.
Vehicle Make : Toyota
Don't often write reviews as they are so commonly solicited. My experience with your company was the best I have ever had. The job was done to the highest standard and the customer service went above and beyond. I would recommend them unreservedly!!!
Geri P.
Vehicle Make : Honda
The staff was amazing very helpful and always kept me updated on the status of my car. My car was actually completed ahead of schedule which was awesome. Thank you Cooks Collision Team for taking such good care of me and my car!
Keith Z.
Vehicle Make : Lexus
Handled very professionally. Vanessa was excellent keeping me updated by e-mail and phone.
Would use again...but hope not to!!
Gail B.
Vehicle Make : Chrysler
Friendly service. Work done well and quickly. Thanks
James S.
Vehicle Make : Ford
Professional prompt and excellent quality! Highly recommend them!
Henry B.
Vehicle Make : Toyota
Good people. It was a good experience on all accounts
Ralph V.
Vehicle Make : Honda
Did not find out about a completion delay in a timely fashion.
Sarah V.
Vehicle Make : Hyundai
I loved how you let me updated every step of the way! I was never left guessing. Even though my claims adjuster dropped the ****, you still handled everything professionally and took it upon yourselves to get the info needed. Everyone was so nice and helpful! It's an A from me
Victoria B.
Vehicle Make : Nissan
Very professional and efficient. They kept me informed of the progress of my repair and completed the paperwork quickly and accurately. I have always been satisfied with Cook's Collision (this is my third experience over a number of years) and this office has not disappointed me with the USAA approved site.
Pamela N.
Vehicle Make : Chrysler
Thank you for excellent service, I will recommend your facility to family and friends. I would like to thank Vanessa for her courtesy and professionalism. She made my experience stress free and pleasant. My service was more than I could have hoped for. Again, thank you Vanessa.
Social