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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 701 reviews 82%
4 star 90 reviews 11%
3 star 15 reviews 2%
2 star 24 reviews 3%
1 star 26 reviews 3%
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(All Vehicle Makes)
Patti M.
Vehicle Make : Hyundai
5 out of 5
1/11/2018
Great job. Joe was great!
Gail B.
Vehicle Make : Chevrolet
5 out of 5
1/9/2018
I
Teresa H.
Vehicle Make : Dodge
5 out of 5
12/30/2017
The whole team was friendly and prompt
Joanne L.
Vehicle Make : Toyota
5 out of 5
12/29/2017
This was my third time to bring my truck to them for repairs and as in the past they were very helpful and was greeted as soon as I walked into their business. My truck was completed before the actual date given to me and as in the past, they did a great job. Thank you to everyone for taking great care of my truck. I will definetely recommend them to my family and friend. Happy New Year to you.
William H.
Vehicle Make : Toyota
5 out of 5
12/23/2017
The workmanship is excellent. The best in car repair.
**** P.
Vehicle Make : Dodge
1 out of 5
12/23/2017
There is a patch or something outlines in the finish that shouldn't be there
Thelma W.
Vehicle Make : Toyota
5 out of 5
12/21/2017
I was very impressed by how quickly my car was repaired!
Jacqueline M.
Vehicle Make : Lexus
5 out of 5
12/21/2017
Very informative about the status of my vehicle. Great customer service
Mariagabrielle V.
Vehicle Make : Ford
5 out of 5
12/20/2017
I loved your honesty, admitting that you forgot to order the part & call me. {Truth is rare these days.} The job was done swiftly and is perfect. The staff are polite, patient, helpful & personable. Without reservation, I will recommend Bob's Automotive.
Qmargaret P.
Vehicle Make : Hyundai
4 out of 5
12/16/2017
My experience at Bob’s was incredible start to finish! The staff was extremely friendly and helpful. The rental car was spotless. The facility was welcoming and clean. The text updates were so helpful and I was grateful to be kept in the loop. They even finished working on my car a week early! To say I was impressed with Bob’s was a HUGE understatement. I will absolutely be recommending them to everyone I know!
Cynthia L.
Vehicle Make : Hyundai
5 out of 5
12/15/2017
Thanks for such a great job.
John E.
Vehicle Make : Chrysler
5 out of 5
12/13/2017
Xcellent service. Good work. Quick. Overall experience was great tk u.
Richard J.
Vehicle Make : Toyota
5 out of 5
12/12/2017
Great service
Darlene F.
Vehicle Make : Honda
5 out of 5
12/12/2017
Excellent customer service
Terry P.
Vehicle Make : Lincoln
5 out of 5
12/9/2017
Good job on the repair.
Trudy W.
Vehicle Make : BMW
5 out of 5
12/9/2017
You guys were great! Efficient, professional and kind. I emphasize 'kind' because too often, in the spirit of 'business', the person is lost to the productivity mindset. So, thank you for being my advocate instead of my adversary (read: pain in the ****!)
Sara T.
Vehicle Make : Chevrolet
5 out of 5
12/8/2017
The process was very simple. Quick service and the repair was done very well. Thank you!!!
Cathy S.
Vehicle Make : Toyota
5 out of 5
12/7/2017
I am glad this was a quick fix. Thank you.
Coby B.
Vehicle Make : Dodge
5 out of 5
12/7/2017
This was the most pleasant claim experience. Based on the way my claim was handled, I'd refer anyone to Bob's. You do what you do well.
Robert B.
Vehicle Make : Ford
5 out of 5
11/29/2017
I especially liked the text message updates. Quite a nice touch.

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