Brandon B.
Vehicle Make : Chrysler
Amber was beyond helpful in this process. She expained everything and went beyond in helping me
Donna H.
Vehicle Make : Nissan
Great customer service and car looks great
George G.
Vehicle Make : Toyota
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Jill B.
Vehicle Make : Volkswagen
Very responsive and prompt. Easy to get a hold of.
Charles C.
Vehicle Make : Hyundai
Excellent service and personnel
Blaze Z.
Vehicle Make : Volkswagen
Thank you!!! If you need you car repaired this is the place to go!!!
Judy W.
Vehicle Make : Ford
Car looks amazing! I was very low in oil but could have been when you got the car..... I highly recommend! Geico paid no attention to my side of accident until they heard it from you.... again sincerely thank you! Amber is awesome and professional! Judy W
Ken S.
Vehicle Make : Volkswagen
Car looks excellent, and Amber is a great person to have dealt with during the repair process.
Philip M.
Vehicle Make : Jeep
My vehicle was done on time, within quoted price and it looks great. This qualities are required by any reputable body shop. What I appreciated most about your company is that it appeared that your employees were happy to work there. That goes a long way. Nice work. Thank you Jessica!
Dallas W.
Vehicle Make : Jeep
You did a good job thanks really appreciate it.
Margaret K.
Vehicle Make : Volkswagen
Amber was completely amazing, she kept me informed about my car, calmed me down. Every time I called she let me know exactly what was happening. I have never been in a situation where I had to have a car repaired, after an accident and deal with insurance.Amber was My guiding light a complete asset to your team!! Plus for any customer.
Tasha L.
Vehicle Make : Jeep
Amber with collision was the best! I would definitely recommend Rancho Jeep to a friend. Dave was very thorough and professional. I was kept informed of my vehicle status at all times. Overall the best customer service, hands down! Thank you for taking the stress out of this situation.
Keiko M.
Vehicle Make : Volkswagen
Thank you Amber!! She is very nice and kind!!
Christian C.
Vehicle Make : Dodge
Great service and the staff there were very polite and greeted me at the door. Car was repaired earlier as expected.
Matt S.
Vehicle Make : Honda
Car looks great! Thanks for your hard work and efficiency!
Davina S.
Vehicle Make : Dodge
My service advisor was Amber Ott and she was amazing!! Literally! I've never been in a car accident before and I was so sad and nervous for what the process was to get my car (which is my baby) completely fixed and the accident happened a few days before my birthday so I was extremely sad. She was so welcoming and kind, very informative and made me feel so much better and less stressed that my car was in good hands. I work in customer service and it's hard to find good genuine people that are good at their job and going the extra mile to make their customers feel appreciated. Well I appreciated her! Great communication throughout the process of my car and any questions or concerns I had were answered and taken care of. I even got my car a week sooner then estimated! She's awesome! Everyone there was just great! Thank you all for everything and fixing my baby and making her pretty again !
Sarah E.
Vehicle Make : Honda
Absolutely love the progress texts. Knowing which stage of completion my car was in made it so much easier
Carl D.
Vehicle Make : Chrysler
The vent window on the driver side was not closed tight and created a noise. Only took five minutes to fix
Scott M.
Vehicle Make : Volkswagen
Amber Ott and her team of specialists did a great job of repairing our car!
Jeffrey D.
Vehicle Make : Jeep
Completely satisfied with the work that was done to my Jeep.
It was a slow process to get painted and complete the work.
But the final product was completely perfect.
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