Andre B.
Vehicle Make : Hyundai
Didn't address the power steering
Marissa T.
Vehicle Make : Nissan
Excellent repair tome faster than I thought! Friendly team
Love the text message notification on my car status and phone calls as well very professional
Stacie C.
Vehicle Make : Toyota
Everyone at 1st Certified was so nice and the work done on my truck looks amazing!
Krista S.
Vehicle Make : Jeep
Excellent service and quick!
Yana R.
Vehicle Make : Chevrolet
Had a great experience with them , they answer all my questions kept me updated on my car . Ramiro was amazing would call us everyday to give us and updated staff was amazing I recommend going there 100%
Michelle O.
Vehicle Make : Nissan
Explain everything in deep detail along with the insurance policies
Cesar L.
Vehicle Make : Scion
Very fast service, updates were great
Arlette G.
Vehicle Make : Toyota
The whole experience was easy and smooth! This was the 3rd place I called and Miranda was super helpful and patient while she explained the process and answered all my questions, she’s the reason I picked this specific location. Travis was great at keeping me updated, I loved the text updates, and he also personally called when my car was ready. When I went in to pick up my car which was done before the estimated time, a huge plus, Jessica made the check out process smooth and was also super nice. Travis walked out with me and explained everything. I’m all about good customer service and you guys totally met and went above my expectations. Thank you!!! I hope to not need your services anytime soon but if I ever do I will definitely be coming back.
Israel D.
Vehicle Make : Nissan
Fast, professional and great customer care. Earned a customer for life, any outo needs you'll be my only choice. Thank you.
Dylan B.
Vehicle Make : Nissan
We received excellent customer service from the staff! They were very friendly & helpful. Travis and the rest of the shop went above and beyond to ensure that our vehicle was returned to us in the best possible condition. The repair job looks amazing! The inside of the car was very clean and ready to go when we arrived. All of our questions were answered and the staff seemed more than willing to take the time to make sure we were taken care of. Thank you!! We will definitely be recommending this business to friends and family.
Pedro E.
Vehicle Make : Kia
A great job is the norm here.
Deanna P.
Vehicle Make : Hyundai
The team is very friendly and their customer service skills are perfect.
Colby W.
Vehicle Make : Jeep
The team here is awesome. Work is done quickly and it is still too notch. Only place any of my vehicles will ever be repaired
Emily L.
Vehicle Make : Nissan
My car was left looking like it's new.
Kathy H.
Vehicle Make : Ford
Service was excellent!! Everyone was eager to make sure I was satisfied. Larry was great!
Anthony D.
Vehicle Make : Ford
Great communication, no false expectations, everything looks like brand new.
Michelle D.
Vehicle Make : Toyota
The staff was very helpful and always providing updates. They left my car looking brand new again.
Antonio R.
Vehicle Make : Dodge
We ran into some minor problems but in end it was all good. Thanks to veryone at 1st Certified, appreciate the the help. Larry was awesome and understanding person, he made sure the job got done. Thanks again to everyone !!
Raymond H.
Vehicle Make : Toyota
Everyone in your staff were very friendly and helpful, manager as well as all staff were knowledgeable in conducting business as well as great customer services they provided. Thank you all so much for the good advise.
Carole K.
Vehicle Make : Toyota
Second time I have used you. You are very nice and easy to deal with. You also do great work, my car looks good as new.
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