Body Shop

Real Reviews From Verified Customers

Reid B.
Vehicle Make : Toyota
1 out of 5
1/16/2018
The car looks great, but when I tried to drive, the accelerator hand control didn’t work. The brake worked fine; the accelerator, when pressed down, wouldn’t budge (so neither would the car).
**** T.
Vehicle Make : Chevrolet
1 out of 5
1/16/2018
Vibration up front
Brian C.
Vehicle Make : Toyota
5 out of 5
1/10/2018
Everyone was great, very informative and helpful. Thank you!
Curtis F.
Vehicle Make : Ford
5 out of 5
1/6/2018
Great job would recommend to anyone
Nichole A.
Vehicle Make : Hyundai
5 out of 5
12/27/2017
Chehalis Collision and USAA went out of their way to make sure things were as convenient as possible. I would definitely choose them again if I need collision repair.
Staci G.
Vehicle Make : Toyota
2 out of 5
12/23/2017
The texting service is terrible, but you can’t respond to it unless you’re ending it. It was off by two days & calling the company to try to straighten it out only caused more confusion. I haven’t even seen my rig to see if it’s fixed right yet but I’m hoping that’s not an issue we have to face. The staff have all been friendly & helpful.
Mark P.
Vehicle Make : Dodge
5 out of 5
12/22/2017
Nice work ,thank you
Izumi D.
Vehicle Make : Chevrolet
5 out of 5
12/21/2017
Thank you for doing a wonderful job
Donald S.
Vehicle Make : Dodge
4 out of 5
12/14/2017
Since I’m out of town until the 22nd I really cant comment!
Victoria P.
Vehicle Make : Subaru
5 out of 5
12/9/2017
I dealt primarily with Jon Brantley and he was amazing. Kept me informed every step of the way. He answered any questions I had. I would highly recommend anybody go to chehalis collision and work with Jon. It was an A+ service and was quick easy and absolutely painless!
Amanda B.
Vehicle Make : Land Rover
5 out of 5
12/8/2017
Not only did they repair my car, but returned it to me cleaned. Thank you very much. I really appreciate it.
Amanda F.
Vehicle Make : Kia
1 out of 5
12/7/2017
Rear reflector not replaced and front blinker wasnt addressed. Also was contacted about two add ons wich were not performed .
Lori W.
Vehicle Make : Jeep
1 out of 5
12/5/2017
My Jeep is not fully repaired. It's making horrible noises... Not feeling super good about your service. If I have to rent a car again I hope you will be paying for it as it is your fault for not having my car repaired properly in the first place. Isn't part of your slogan having work done right the first time? Not true in this case. I will be contacting you tomorrow to discuss this matter.
Candy L.
Vehicle Make : Toyota
5 out of 5
11/15/2017
A pleasant experience! Staff was great!
Matthew A.
Vehicle Make : Toyota
1 out of 5
11/10/2017
My mirror that got fixed was a different shade on the mirror. Almost like when you wear sunglasses. My right windshield wiper was not fixed and was still bent.
Eddie G.
Vehicle Make : Toyota
5 out of 5
10/28/2017
Very professional. The completed work was excellent and I would recommend you to any of my friends or relatives. Thank you, Ed Gowan
Randy &.
Vehicle Make : Chevrolet
5 out of 5
10/27/2017
I recommend your service to anyone who may need body work. You are professional, courteous, and a pleasure to work with. Thank you.
Waunita S.
Vehicle Make : Ford
5 out of 5
10/13/2017
Excellent job all around
Sara W.
Vehicle Make : Chevrolet
4 out of 5
9/29/2017
Amazing customer service! Probably the best I've ever dealt with, not just in the auto repair industry, but ANY customer service. This was my first ever insurance claim, and Jon and Kylie were so polite and patient through all of my questions. Jon kept me informed every step of the way, and made this whole thing much less stressful. I will recommend Chehalis Collision in a heartbeat!
Charles R.
Vehicle Make : Toyota
5 out of 5
9/19/2017
Our service writer, Tim, did a fantastic job. Will plan to use Chehalis Collision for any future needs.

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