Yvonne M.
Vehicle Make : Infiniti
Richard & Ted did an amazing job at making sure I was always well taken care of. They made sure to help me out with any questions, comments or concerns I had. At the end of the day, they helped reassure me that I chose the right company to service my vehicle. I would definitely recommend Pacific Elite Collision to others for their great customer service. Thank you!
Kristen S.
Vehicle Make : Kia
Everything was great with the body work and customer service, the only draw back was my car wasn't ready on time.
Angela R.
Vehicle Make : Honda
Ted And Richard explained the process step by step and I'm extremely satisfied with the work that was performed.
Denise R.
Vehicle Make : Honda
Friendly environment,Great service!
Dan V.
Vehicle Make : GMC
Ozzie and Richard were both excellent. I was happy with the text updates and with how friendly and professional the whole process was. Thank you.
Joo C.
Vehicle Make : Toyota
Pacific Elite did an excellent job on my car,
Will recommend to my friends. thank you!!
Marcus S.
Vehicle Make : Honda
Great Customer Service
Samuel S.
Vehicle Make : Hyundai
I'm really satisfied with all the work done by Pacific Elite Collision. I had a very pleased experience. I would like to specifically thank Ozzy Ruvalcaba for his great customer service, I really appreciated all the attention, help and kindness from him. He's really committed with his job. The service deserves more than an A. Thank you.
Yadira L. Santillano
Joe T.
Vehicle Make : Kia
Great experience.
The young man that greets and works the front desk, is a superstar. Great customer service and the nicest person I have ever come across.
Larisa G.
Vehicle Make : Toyota
I will recommend Pacific Elite to my friends
Angela S.
Vehicle Make : Nissan
Awesome customer service. Pacific elite team showed priority, concern, comfort and speedy service. They ment what they said since I met them. Communicated through out the job and made it easy and convenience for me. They have Geico and Enterprise onsite. 3 in ****... No hassle or waiting. Great place
Jamison *.
Vehicle Make : Toyota
Job well done
Jennifer V.
Vehicle Make : Nissan
Richard and Oxi I think that's his name. Were amazing I was constantly informed about my car. Oxi definitely made me feel safe and stress free about having my car done. Wish there were more people like them every where. Amazing service.
Adilene A.
Vehicle Make : Toyota
Repair look great just happy hot y car back fast.. was done within the days they told me
Martha M.
Vehicle Make : Chrysler
Ted's first question was are you okay? I appreciated his concern before business, and he updated us on the process and when we should be hearing from our insurance. After our car was deemed a total loss another gentleman call to let us know we left a pair of glasses in our car my husband pick them up. He was impressed with the facility and all the helpful and friendly person personnel. Thank you all.
Katherine V.
Vehicle Make : Mini Cooper
You guys were get with communication, updated on vehicle repairs, and finished faster then original date! Thanks!
Gregg B.
Vehicle Make : Jeep
I was so impressed with how fast the repair was done and the quality of the workmanship at Pacific Elite Collision Centers -Downey East location. Excellent job by everyone! I can't wait to refer all my friends and family members to this shop, they treat you right!
Sherrie *.
Vehicle Make : Mercedes
Bringing my car to Pacific Elite was a great choice. The overall experience was flawless. My representative Ozzy was amazing as well as Richard who ran the front office. The experience with Enterprise was equally as smooth. The staff kept me informed of every detail. The facility was clean and nicely decorated which made it very comfortable. I am a satisfied client and will definitely be bringing my car back to Pacific Elite. Thank you to all the staff at Pacific Elite for a non stressful experience. You guys are the best.
Claudia L.
Vehicle Make : Nissan
I was very pleased on the service I received at Pacific Elite. Ted Schlichting was very professional and polite. My car was ready in a timely matter. So excited to see the results of the repair. I am truly satisfied of the work done.
Thank you Ted and the staff at Pacific Elite at Downey East.
Claudia Morales
Erika *.
Vehicle Make : Honda
Great Customer Service. Very pleased with the turn around time and work completion.
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