Body Shop

Real Reviews From Verified Customers

Francisco V.
Vehicle Make : Toyota
5 out of 5
12/15/2016
Good customer service, good job nice and clean. Thanks
Monica S.
Vehicle Make : Toyota
5 out of 5
12/1/2016
The turn around time was great as well as the texting updates on the status of my vehicle. Thanks again.
Eunice E.
Vehicle Make : Mini Cooper
5 out of 5
11/26/2016
Very happy with repair! The staff was very friendly and accomadating !
Bridget J.
Vehicle Make : Honda
5 out of 5
11/24/2016
I think the customer service is great! My car looks as good as new and I like that I was informed the entire time.
Heissell R.
Vehicle Make : Audi
5 out of 5
11/21/2016
Very professional staff and the text message updates were extremely helful. Loved the service.
Claudia L.
Vehicle Make : Nissan
5 out of 5
11/18/2016
Very pleased with the customer service I received at Pacific Elite Downey East. Cortney Arthur explained the repairs done to my Nissan Rogue. The Front Lobby Staff were very welcoming and made feel at ease.
Raquel B.
Vehicle Make : Mercedes
5 out of 5
11/17/2016
Team did a great job on my car. Thank you
Laura M.
Vehicle Make : Toyota
5 out of 5
11/13/2016
Everybody was personable and friendly. My car was ready within 2 days... I was expecting 2 weeks. Everything was explained thoroughly and I recieved many phonecalls to constantly keep me updated. The rental car process was simple and I would definitely recommend pacific elite to a friend
Angel V.
Vehicle Make : Chevrolet
5 out of 5
11/11/2016
Excellent customer service, and great work.. Beat the completion date too. Awesome experience.
Licenia C.
Vehicle Make : Jeep
4 out of 5
11/11/2016
Pacific Elite when above and beyond my expectations. Richard was very help and polite when walking me through the process. When I had issues with the insurance deductible waiver he guided me to the right direction and had the issue resolved. Now Paul, what could I say but he is AWESOME. Overall the whole team went above and beyond by painting other scratches that were not part of what the insurance covered because their top priority is QUALITY. You cannot beat that. Pacific Elite Collision truly take pride in their trade. A and lifetime guaranteed. Thanks for everything!!
Bret H.
Vehicle Make : Chevrolet
5 out of 5
11/11/2016
Fast service, great work. Thanks
Laurence N.
Vehicle Make : Volkswagen
5 out of 5
11/11/2016
Repairs done so quickly and staff very friendly and professional
Quinton M.
Vehicle Make : Toyota
5 out of 5
11/10/2016
Everyone was very informative and kept me updated on what was happening to the car. Thank you Paul, Joe, Richard and Heather for helping me as my car got repaired.
Antonio C.
Vehicle Make : Mercedes
5 out of 5
11/3/2016
Great customer service. Text message updates make it convenient and easy. Body work looks great.
Stephanie V.
Vehicle Make : Chevrolet
5 out of 5
11/3/2016
Looks like new
Diane K.
Vehicle Make : Subaru
5 out of 5
11/2/2016
Work product performed on my auto was perfect. I am truly pleased with the repair. I want to have one other "boo-boo" repaired as soon as possible. I also found Courtney a delight to work with.
Jose T.
Vehicle Make : Ford
5 out of 5
10/31/2016
Excellent!!
Aaron C.
Vehicle Make : Audi
5 out of 5
10/29/2016
Best experience I've ever had with a auto body shop
**** M.
Vehicle Make : Hyundai
5 out of 5
10/28/2016
Excellent service and communication - all personnel very professional. Thank you!
Jason G.
Vehicle Make : Ford
5 out of 5
10/28/2016
Richard,Paul and the entire staff were a pleasure to work with. Thank you.

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