Jose A.
Vehicle Make : Ford
There is a small chip in the paint on the rear drivers side. Mario who helped me out with my vehicle went to look at photos and found that the chip was NOT there when I dropped off the car. It is very small right now but my worry is that the chip will expand and become a larger issue in the future.
Israel F.
Vehicle Make : Honda
Me recibieron el carro sin preguntar nada y después al siguiente día se les hizo fácil hablarme y decir que el carro no lo aceptan por ser salvage
Yo creo que me hubieran avisado desde antes no creen
Solo lo lleve a otro auto body y dijeron que no había problema
Layal S.
Vehicle Make : Mazda
Muy contenta de tener mi carro de vuelta, la experiencia fue excelente me atendieron con amabilidad y honestidad. Otto represento la estimación y me atendió con gusto y seguro de su trabajo supo como manejar la situación respondiendo cada pregunta cada duda que tenía. Me voy confiada que mi carro está en excelentes condiciones Gracias a todo el grupo de pacific elite muy amables y atentos
Michael B.
Vehicle Make : Honda
Excellent communication and personalized service. Highly recommend.
Janet K.
Vehicle Make : Toyota
Everything was perfect
Katy M.
Vehicle Make : Kia
Very easy interactions. Thank you all.
Elsia O.
Vehicle Make : Toyota
I appreciate the honesty!
Car looks great.. just forgot my rim cap
Elias C.
Vehicle Make : Jaguar
Thank you for the excellent service and work.
Karen Z.
Vehicle Make : Chevrolet
The texting didn't match reality texting it was completed when it wasn't. I got a call from Ishmael (I think was the name) saying it was done, 2 days before it was done. Everything else, especially customer service was excellent.
Jaemi K.
Vehicle Make : Toyota
The whole process was very easy and hassle free. The updates meant I never wondered what was going on with my car. And the panel that was buffed as a courtesy looks amazing. I'm thrilled to have my car back to working order and looking fantastic to boot.
Shelia T.
Vehicle Make : Toyota
Thank so much for the wonderful job don on my car. I love the work you guys do.
Laura C.
Vehicle Make : Mercedes
Otto is an excellent customer service. He represents your company very well.
Thank you!
Vasnessa D.
Vehicle Make : Jeep
Courtney made the experience stress free, and kept me informed about any repairs that where made along the way. I made the right decision by bringing my vehicle to this facility. I am completely satisfied and will recommend this location to others. Thank you all for making my vehicle look brand new again.
Estevan U.
Vehicle Make : Honda
They kept me updated on what was going on and if the estimate would go up. My car looked well fixed and was satisfied with how it came out. Good communication but lacked communication at the end. Being called if estimation date changes would be better then a text.
Erika G.
Vehicle Make : Toyota
Delays, no returned calls to provide information regarding vehivle
Sharray W.
Vehicle Make : Hyundai
Thank you so much for the amazing Job you did on car.
Janel N.
Vehicle Make : Dodge
Y’all amazing!!!!!
Chunnuan Y.
Vehicle Make : Honda
Thank you guys very much. You guys provide very professional, patient and awesome customer service. And you guys also did a very great repair for my car. Good team, good work!
Ernest B.
Vehicle Make : Chevrolet
Otto helped out great!
Juan P.
Vehicle Make : Mercedes
Very professionals
Social