Body Shop

Real Reviews From Verified Customers

Christine G.
Vehicle Make : Dodge
5 out of 5
11/29/2014
Very Professional and they went above and beyond to make sure I was happy. Very top notch place. Thank you guys!!
James P.
Vehicle Make : Chevrolet
5 out of 5
11/18/2014
It was great. You have great customer service. More companies should follow your lead.
Harmeet B.
Vehicle Make : Honda
5 out of 5
11/15/2014
Excellent work again!! Tiffany and Jerry were great!!
Rosie J.
Vehicle Make : Acura
5 out of 5
11/14/2014
The service representatives at ABRA were outstanding. The shop could use a facelift on the exterior but the hospitality, professional service, customer interacton, and experts are top notch. Thanks to Jerry and Tiffany for the truly wonderful repair experience.
Bill M.
Vehicle Make : Toyota
5 out of 5
11/4/2014
Everyone Was Very Accomodating, Worked With Us, Kept Us Updated And Informed.We Appreciate Their efforts to make us feel a part of their family. Thanks to everyone.
Brandi F.
Vehicle Make : Pontiac
5 out of 5
10/27/2014
Very pleased with the updates and service from Tiffany. She delivered excellent customer service.
Emily H.
Vehicle Make : Subaru
2 out of 5
10/24/2014
It took way too long to get my car back.
Harmeet B.
Vehicle Make : Lexus
5 out of 5
10/18/2014
Very nice work! Regular updates. Excellent staff !
Larry H.
Vehicle Make : Ford
5 out of 5
10/10/2014
Thanks
Duane C.
Vehicle Make : Chevrolet
5 out of 5
10/8/2014
Abra Auto Body was very professional and thorough in performing the repairs to my auto. I was kept informed throughout the repair process, and would recommend Abra for future repairs.
Kim A.
Vehicle Make : Pontiac
5 out of 5
10/2/2014
Tiffany did a great job with customer service and making sure I was kept up to date and all my questions were answered. They were honest and did a great job as promised. I would definitely go there again or recommend them. It was nice to have a positive experience with an auto shop for p ce.
Jeffrey B.
Vehicle Make : Mitsubishi
4 out of 5
10/2/2014
Very friendly staff. Quality work. Only concern is that I received a text that said completion date had been set to 9/30. This was on Monday, 9/29. I had received an update by phone earlier saying Wednesday or Thursday (middle of the week). I expected a call in the morning with an update related to the text, but I didn't receive any call. I called in the afternoon and the tech who answered gave more detail and seemed to read back the original projected mid week approximation. He said I would get a call in the morning, but I didn't receive one, unfortunately. Anyways, lots of miscommunication, but the calls I received initially were very good updates and I appreciated the information. Overall everything was wonderful.
Paula P.
Vehicle Make : Toyota
4 out of 5
9/24/2014
Tiffany was wonderful to keep me informed. Tiffany was great and took care of my special needs. I have a trip planned to go out of town one week after my accident and she worked with the technicians and got my car done before I had to leave. You had the car for five days. My front bumper had to be totally replaced and a headlight had to be replaced. They did a beautiful job and even washed my car before bringing it back to me. I had to send my car from the Plainfield location to the ABRA in Rockville Road because Rockville was available to work on my car at the time. I found them very accommodating and customer service was fabulous to take my particular needs in consideration. I have no complaints whatsoever and highly recommend ABRA service and customer service.
Claudia /.
Vehicle Make : Ford
5 out of 5
9/19/2014
Great Service, kept us well informed on the progress of the repair. Would highly recommend your shop Thanks
Angela R.
Vehicle Make : Mercury
5 out of 5
9/17/2014
Best customer service in Indy. I always know you've done the best quality work.
Jana S.
Vehicle Make : Honda
5 out of 5
9/16/2014
Your entire team was incredibly friendly. Everyone went out of their way to make me feel like I was their number one priority. Incredible service!!
Marilyn K.
Vehicle Make : Chevrolet
5 out of 5
9/12/2014
You were right to the point and good at answering any questionsi might have thank you for the good work you did and fast return
Eric L.
Vehicle Make : GMC
5 out of 5
9/4/2014
Awesome customer service. That crew at the Rockville Rd location are A1 and I highly recommend if u need repair to your ride.... Go see them!!!!!!
Brooke S.
Vehicle Make : GMC
5 out of 5
9/3/2014
They were extremely polite, communicated well, my car looked great after the repairs and it was done almost a week before originally expected!
Shilah L.
Vehicle Make : Honda
5 out of 5
8/27/2014
Thanks

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