Rodney S.
Vehicle Make : Toyota
The repair ended up being ok but the process was painful. It was over promised and under delivered instead of under promised and over delivered. Communication was lacking compared to what was expected based on hype of website. It took longer than stated which can understandably happen but there was not communication to keep us informed of status. Some clips were missing in the final work.
Dana J.
Vehicle Make : Chevrolet
Job well done..took longer than expected but worth the wait and to my pleasing my car was very nicely detailed.
Travis G.
Vehicle Make : Ford
Great experience! Friendly staff. Quality work.
Steven B.
Vehicle Make : Honda
Thank you so much for all the great customer service! I was well informed at every point of the process. The workmanship is excellent. The ease of getting and returning the rental car made the experience all the better! Every one was very professional and easy to work with.
Michael B.
Vehicle Make : Subaru
Great team and great service
Rondrick P.
Vehicle Make : Cadillac
Car was repaired and in a timely manner
Stephanie A.
Vehicle Make : Toyota
Excellent service from beginning to end. My truck looks so good now I'm going to keep it instead of selling it.
Calvin W.
Vehicle Make : Nissan
Job well done.
Brittany T.
Vehicle Make : Ford
Wards was great. They were very professional, very nice, and their facility was very nice as well. They were accommodating and even delivered early. Their work was 100% awesome!
Donald C.
Vehicle Make : Toyota
Well done.
Christina R.
Vehicle Make : Honda
My Honda looks brand new. Thank you!!!!
Brandi M.
Vehicle Make : Dodge
It was a great experience, they kept me informed and we're very polite.
Felicia L.
Vehicle Make : Honda
Wards did an excellent job on the repair of my car.
Byron F.
Vehicle Make : Dodge
N/A
Sean L.
Vehicle Make : Cadillac
Very pleased with the service and the timely manner in which my car was fixed.
Robert R.
Vehicle Make : Volkswagen
Roger Bird and his staff at Wards in Garden City, GA are a class act. Roger kept me informed of his progress with repairs without prompting. Both he and his people are courteous and competent -- great combination. USAA has picked a keeper.
Bob Rogers
Jemma S.
Vehicle Make : Hyundai
I loved the daily updates as my car was being repaired.
Malinda E.
Vehicle Make : Hyundai
The work was excellent and everyone was nice. However, it took 10 days to get my car back with no communication. I had called once with no return call. Finally when I called again it was explained to me but I had to call. I had paid for the insurance for my rental car and I did not expect have it so long.
Bevely C.
Vehicle Make : Toyota
I am very pleased with the work and you did an amazing job. I was very disappointed with the time it took.
Victor S.
Vehicle Make : Ford
Wards, and - Leah Wilson, did a remarkable job taking care of my auto and me. Wards does a fine job inspire of foolish actions and instructions from Allstate Insurance. I am very pleased.
Social