Schoonover Bodyworks, Inc.

A+

It took ridiculously long, many months with very little to no communication. The work was solid but I'm disappointed in the service. So give the shop crew kudos for good work and an F for the service representative

K!

Van looks great, Steven was great to work with.

It’s all good.

High quality work, detail at pick-up excellent, and timely updates. Thanks.

We appreciate the attention and detailed workmanship that went into repairing the body and mechanics of our Mazda. We are happy that we trusted Schoonover Bodyworks and Autocare for the repairs. We sincerely thank you for the wonderful workmanship.

Service is excellent and the work is done quickly and correctly.

Car looked brand new!

- Some PDR jobs are so poor. You can literally see the dents. I will show you tomorrow when I visit. - Seatbelt was not properly reassembled. I will show all these tomorrow. - Huge interior trim gap left in the LT Quarter panel - RT cargo light doesn’t work (it should be on upon opening the liftgate. The LT side one works. - RT quarter panel exterior trim is misaligned - Lots of scratches on the body but you said you’ll solve it so that’s fine - 3 parts are still on backorder, which can happen, but communication should have been better. I had no clue about this until the pickup date whereas we talked a few times the past month. - The dash has a lots of dust which may have been there because of the var sitting in the shop for too long. I can and will clean it and that’s okay. At this point I just lost my hope. I am will end up spending more in Uber rides than my deductible sadly. I really hope and wish that you will try to address these issues. When I will show the car, you would see everything that I just said. You are a top company and after seeing your estimates and the attention to detail I was blown away and was really happy that you guys are meticulous. Now, I am really sad. Nothing else to say.

The work on the car was good quality. I was not happy with the length of time it took to make the repair, over a month. It would help if you told customers upfront that the delays may be due to delays in receiving parts.

When I got The Green Goddess (My name for Her). She was as beautiful as the Day I bought Her in 2017! I was very pleased ????

My 4Runner looks brand new again! Though it longer than I thought it would, the end results are great! All my interactions with Schoonover were very professional and efficient.

As always, excellent service

We think they did an excellent job. It was even slightly less than the estimate.

Great experience, thank you.

My van ended up being totaled so no service was done on it. That aside, the customer service was wonderful.

Did such a great job replacing my windshield. It was like I got a new car back!

I just had the oil changed and tires rotated. My only complaint was with the recommendation to replace the cabin and engine intake filters. I do them annually myself but the estimate was way too costly for those two items, it was more than the cost of the oil change & tire rotation.

As always a job well done.