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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 62 reviews 84%
4 star 7 reviews 9%
3 star 0 reviews 0%
2 star 4 reviews 5%
1 star 1 reviews 1%
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(All Vehicle Makes)
Jane K.
Vehicle Make : Lexus
5 out of 5
6/4/2018
Due to the excellent repair work, my car looks brand new. I would highly recommend Collision Works.
Cristobal G.
Vehicle Make : Dodge
5 out of 5
5/16/2018
They did a very good job on repairing my truck and I appreciate the fact that they had washed my truck and vacuumed the inside. Very helpful workers ????????
Robert C.
Vehicle Make : Hyundai
5 out of 5
2/10/2018
I felt very comfortable after picking up my car. Having a feeling that if anything showed up down the road that needed adjusted or reworked would not be a hassle or inconvenient. Plus the car looks great.
Madyson W.
Vehicle Make : Hyundai
5 out of 5
2/10/2018
My car looks beautiful and the repair was done speedily with updates. Very happy with my experience.
Peg V.
Vehicle Make : Toyota
5 out of 5
2/9/2018
Especially appreciate your tracking down a door so costs could stay around insurance ppayment. Also, your staff is pleasant/helpfuol/considerate. I would definitely recommend CW Downtown to others needing repairs.
Avis V.
Vehicle Make : BMW
5 out of 5
2/7/2018
I MADE THE COMMENTS OF SATISFACTION PREVIOUSLY. THANK YOU...PROFESSIONAL...OVERALL ACCOMMODATED ...IN TIME OF UNEXPECTED...IN EXPEDIATE WAY. I WILL REFER TO ANYONE NEEDING THIS SERVICE. THANKS NICK. ..
Cassandra B.
Vehicle Make : Hyundai
5 out of 5
1/25/2018
Thank you Nick for your excellent customer service. I am glad I used this facility to repair my vehicle after my accident. As a bonus, my car was completed ahead of schedule. Thank you for repairing my vehicle.
Michelle V.
Vehicle Make : Dodge
5 out of 5
1/20/2018
We appreciate how professional Nick is and went the extra mile to take care of everything for us.
Steven K.
Vehicle Make : Chevrolet
5 out of 5
12/8/2017
Fast service
Robin E.
Vehicle Make : Saturn
5 out of 5
11/17/2017
Working with Nick and Raven was wonderful! They made the whole process easy for me!
John W.
Vehicle Make : Mazda
5 out of 5
11/4/2017
Great job, incredibly courteous. Only concern is when I picked up my vehicle there were two new employees, Hugh turnover is always a concern, makes one wonder about the stability of the location. That aside, the two new employees were incredibly cheerful and happy, and they were a pleasant addition to the crew and experience!
Eley M.
Vehicle Make : Saab
5 out of 5
8/30/2017
Could not have chosen a better place to get my car fixed. They saw it as a fun challenge rather than an obstacle and were very perceptive and supportive through the whole process. I will definitely be recommending them to others and if needed, would certainly use them again.
Eun K.
Vehicle Make : Volkswagen
5 out of 5
7/4/2017
You did good job. Thanks.
Delia M.
Vehicle Make : Honda
5 out of 5
5/4/2017
Great experience with your shop
Ron H.
Vehicle Make : Cadillac
5 out of 5
11/15/2016
Robbie is very Professional and his staff was Professional kept me informed stopped in a couple of times and checked on car they took me in shop a let me see work in progress
Vicki B.
Vehicle Make : Suzuki
2 out of 5
4/1/2016
Please, do NOT contact me. I'm tired of this whole process. I realize that the painting of my alloy wheel was a sublet job, but even after bring it back for a second time, the job wasn't good. I realize that my insurance company wouldn't authorize the replacement of the wheel, however, if this is the best that can be done by the sublet company, perhaps a different method to repaint alloy wheels should be used. Also, my car was slightly damaged while it was at this facility. I wasn't the least bit happy with that, obviously, but I was tired of messing with everything to do with the wreck, so I was okay with them touching up the 3 paint chips and buffing out the scuffs that my car acquired while it was at Auto Masters.
Gloria E.
Vehicle Make : BMW
5 out of 5
1/21/2016
Everything was easy. Getting an estimate was quick and easy. All the staff were really nice. The work on my car was done very well and fast.
Pam L.
Vehicle Make : Suzuki
5 out of 5
1/9/2016
You did a wonderful job on my Suzuki. I will recommend you to everyone.
Dave F.
Vehicle Make : Honda
5 out of 5
12/8/2015
Seamless transaction. From providing loaner to getting car back in a timely manner. Great work and friendly staff.
Steve C.
Vehicle Make : Ford
5 out of 5
12/3/2015
Very satisified with the customer service and installation. Thank you

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