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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 269 reviews 86%
4 star 30 reviews 10%
3 star 5 reviews 2%
2 star 5 reviews 2%
1 star 5 reviews 2%
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(All Vehicle Makes)
Rebecca N.
Vehicle Make : Kia
5 out of 5
1/29/2022
Great job and amazing communication
Carol B.
Vehicle Make : Toyota
5 out of 5
1/28/2022
Appreciated Tim’s daily updates via text! And phone calls! Our Highlander looks great and we appreciated the timely manner our car was fully repaired! Thank you Collision Works Of Derby, KS!
Spring M.
Vehicle Make : Hyundai
5 out of 5
1/23/2022
Wonderful service! They had someone there to pick me up and take me to get a rental car. Everything was wonderful! My car looks great! I would recommend using them!
Joanna T.
Vehicle Make : Toyota
5 out of 5
1/3/2022
Workmanship is great. Customer service was amazing.
Faith G.
Vehicle Make : Kia
5 out of 5
11/28/2021
Professional, happy with their service
**** G.
Vehicle Make : Dodge
2 out of 5
11/15/2021
Back up camera still isn’t working. I was told it was but I never saw it working. I was told it will be replaced. The repair work is the best I’ve seen. Your people are magicians and my van looks new. Thanks for the fine work.
Stanton N.
Vehicle Make : Ford
5 out of 5
11/6/2021
All is good. Good service and friendly .
Kimberly M.
Vehicle Make : Jeep
5 out of 5
10/25/2021
The repair work on my jeep grand Cherokee looks great. I appreciate the friendly customer service I received at collision Works of Derby and the updates on how it was progressing.
Christina J.
Vehicle Make : Dodge
5 out of 5
10/6/2021
They did a great job
Adam T.
Vehicle Make : Chrysler
5 out of 5
10/4/2021
They were prompt with responses. They were able to get my issues resolved quickly. They were very friendly and knowledgeable.
Mindi P.
Vehicle Make : Lexus
5 out of 5
9/8/2021
Everything was wonderful. Great customer service.
Michelle W.
Vehicle Make : Ford
5 out of 5
9/2/2021
Ellen Cupp was very good to work with. She understood my needs and concerns, even ones I hadn't thought of. She was extremely knowledgeable about the process and what to expect.
Donna B.
Vehicle Make : Hyundai
1 out of 5
8/26/2021
I have one problem with my repair. There was a small scratch left near the grill that was replaced that wasn’t there.
Dawn M.
Vehicle Make : Honda
5 out of 5
8/4/2021
Ellen and the team are amazing!
Dawn P.
Vehicle Make : Mazda
4 out of 5
7/31/2021
I liked the fact that I was always kept up to date on my repairs. The day she said it would be ready, is when it was ready. Customer service is great! Friendly and knowledgeable. My only complaint I have is my car sounds rickety, like a 1980s truck now and the ignition does not line up.
Michelle W.
Vehicle Make : Ford
5 out of 5
7/20/2021
Ellen Cupp did a wonderful job assisting me from beginning to end. It was the smoothest repair process I have had to do. Thank you!
Brenda H.
Vehicle Make : Hyundai
5 out of 5
6/13/2021
This was my first experience with Collision Works of Derby. From start to finish, everything went perfectly. If the need arises, I will use them again.
Anna W.
Vehicle Make : Ford
3 out of 5
6/10/2021
The only problem was my leather seats were all filthy.
Cynthia M.
Vehicle Make : Chevrolet
4 out of 5
5/21/2021
Thank you to everyone that works their, from the office staff, the body shop to the guy who washed and pulled my vehicle up. You all did a fantastic job!
Katie K.
Vehicle Make : Ford
5 out of 5
4/23/2021
The staff was awesome, they keep me up to speed the whole process, the work was even better. They you to the whole staff. The service writer was AWESOME!

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