Charles M.
Vehicle Make : Chevrolet
Looking good so far....thanks
Katelyn W.
Vehicle Make : Chevrolet
Jim and Mike were a great help.
Edward M.
Vehicle Make : Ford
SERVICE BY MICHAEL AND KELLY WAS EXCEPTIONAL AND JOB RESULT WAS BEAUTIFUL.
Linda J.
Vehicle Make : Mazda
I was kept informed all thru the process...thanks for that.
**** B.
Vehicle Make : Toyota
There seems to be a color difference on the back right side.
I will be bringing the car back to be checked. We have viewed it in many different lighting and it is still visible.
Tom Brunner
Mike A.
Vehicle Make : Ford
Door is rubbing fender. will be returning.
Kim M.
Vehicle Make : Toyota
most important were the multiple updates to the status of the project. The friendly reception area. The quick and thorough job even needing additional work done and getting the approval.
Ceasar M.
Vehicle Make : Toyota
Thank you for great, professional, quality service.
Candice B.
Vehicle Make : Toyota
Fast response,helpful people,great personalities,very clean car,and updates to keep me informed.Your team "ROCKS" !! THANK YOU,EVERHONE !Candice B
John &.
Vehicle Make : Toyota
Happy with the constant communication updates and the timing was good thank you the car looks great
Georgene Marie.
Vehicle Make : Ford
You need to give realistic time frame for work to be completed and make sure the car works properly when it is finally ready to be picked up. I had to waste an additional hour and a half for to get two turn signal bulbs replaced. Ridiculous! No need to contact me.
Christina K.
Vehicle Make : Ford
Wonderful service!!!!
Jason M.
Vehicle Make : Scion
More important than the work completed, which was completely fine, are the people. Everybody I encountered at Koch were pleasant and helpful. Keep up the good work.
Susan K.
Vehicle Make : Ford
Very satisfied, Thank you.
Philippe B.
Vehicle Make : Toyota
Thanks for cleaning the car too!
Timothy L.
Vehicle Make : Toyota
I would like to extend a special thanks to Chuck and the entire team at Koch 33 collision. My initial frustration with the expected completion date was defeated w/ exceptional service from the entire staff somehow pulling off an improved completion date. Having my vehicle is integral to my daily performance, Chuck made it happy and certainly won back all my business for Koch 33, and I will do nothing short of praise this dealership for making this happen. Well done, and thank you!
best regards
Tim
Nancy B.
Vehicle Make : Buick
Sincere thanks and appreciation to all of you!
The kind care and helpfulness of Kelly, followed by Jim’s expertise, knowledge, and patient explanations instantly relieved any stress I was carrying. The quality of skill and work done by the whole team I found to be exemplary, and my beautiful car is beautiful again! Truly this turned a really distressing accident into a most positive experience! Thank you!
**** C.
Vehicle Make : Ford
I wa satisfied with the final product but we had some issues with the process along the way and notification telling me the vehicle was ready when it wasn’t.
An email to the shop manager,Grant, corrected all the short comings I had ad ensued a quality outcome. Retracing of personel was required.
Jack K.
Vehicle Make : Toyota
Great Service and Communication. Great coordination with insurance company.
Thank you!!!!
Kenneth Or.
Vehicle Make : Toyota
You did a great job. Thank-you. No more accidents in our family-let's hope. Jeanne
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