Body Shop

Real Reviews From Verified Customers

Jim G.
Vehicle Make : Nissan
2 out of 5
12/9/2021
Hi, I checked "NO" for only one reason. The repair of my car was great, BUT the cleaning agent you use on the car's interior was toxic and strong-smelling, and it stayed at a high level for 10 days, despite leaving the windows open all day. My wife refused to get in the car, it was so bad. Surely, there is another less obnoxious cleaning agent. Thanks! ~Jim G
Margaret Y.
Vehicle Make : Subaru
5 out of 5
12/7/2021
The staff were very helpful and kept us posted on progress
David M.
Vehicle Make : Toyota
5 out of 5
12/5/2021
Car looked great, and even done ahead of expected schedule based on supply chain issues. Great job.
Jeanette A.
Vehicle Make : Mitsubishi
5 out of 5
12/2/2021
repairs look great, thank you
Nancy R.
Vehicle Make : Subaru
5 out of 5
11/29/2021
Everything was great ????
Joseph L.
Vehicle Make : Volkswagen
4 out of 5
11/26/2021
Everything was super quick. The car looks and smells new. I only had to pay a small amount for the entire experience from opting out of a new wheel. The car now has new tires and feels great. Thank you
Remy C.
Vehicle Make : Toyota
5 out of 5
11/18/2021
Thanks for doing a great job. Looks great ????
Martina B.
Vehicle Make : Subaru
5 out of 5
11/12/2021
Great job to you all. Happy with the results. keep the good work!
Alissa H.
Vehicle Make : Volkswagen
5 out of 5
11/4/2021
Beautiful work! Thank you!
Glenn G.
Vehicle Make : Toyota
5 out of 5
10/24/2021
Tammy was amazing ! ... if i could i would hire her away from y'all ... her customer service skills were fantastic
Michael L.
Vehicle Make : Chevrolet
1 out of 5
10/24/2021
Not only does the bed panel that was repaired have a bigger gap and doesn’t match the other side ,the techs got greasy finger marks and hand marks all over the brand new grey interior and then the manager tried to down play the situation like it wasn’t a big deal . Very dissapointing!!!!
Cornell H.
Vehicle Make : Subaru
2 out of 5
10/15/2021
The actual work was done well, as always. The communication between Lithia and Liberty Mutual, as well as between Lithia and me, was very disappointing. I think your staff assumed that things were being done and I wasn’t kept up on the status. I was upset only because I had to pay for 4 days of a rental car while my car sat in your shop waiting for authorization that I had been told repeatedly by Liberty and by your staff had been given. I had to push to get the communication cleared up so that the work could actually begin. Thankfully you pushed my car to the head of the list so I got it back when promised, in 2 days but obviously you didn’t need a week to get the work done.
Alvin T.
Vehicle Make : Honda
1 out of 5
10/14/2021
Red light on dash for air bags
Carol M.
Vehicle Make : Kia
5 out of 5
10/13/2021
All good ????
Patricia K.
Vehicle Make : Toyota
1 out of 5
10/2/2021
There was something on the paint of the driver's side door that wasn't there before I took my car in. Also some thumbprints inside the care - these things should never be on someone's car from the body shop!
Michelle M.
Vehicle Make : Nissan
5 out of 5
9/26/2021
They're awesome! I would definitely recommend.
Dawn E.
Vehicle Make : Ford
5 out of 5
9/6/2021
Definitely looks like nothing happened! Thanks for the great work.
Ashley A.
Vehicle Make : Chevrolet
5 out of 5
9/5/2021
Always happy when I come to lithia auto body and paint
Sandra B.
Vehicle Make : Toyota
5 out of 5
9/3/2021
I dropped my car off on a Monday and it was returned on Wednesday, the office has very nice service. My car looks so much better appreciate all work that was done. Thank you
Regina P.
Vehicle Make : Toyota
4 out of 5
8/29/2021
Jeff’s & Jacob’s team is FANTASTIC!!

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