Douglas H.
Vehicle Make : Toyota
Our car looks better than it did before the accident! Excellent work, excellent service! Thank you, from two very pleased customers.
Dixie W.
Vehicle Make : Chevrolet
The car was completed on time. The people we talked with were very friendly and answered all of our questions. We are very pleased with the work.
Scott E.
Vehicle Make : Ford
I am extremely happy with the work Lithia Body & Paint did on my truck and I would recommend them to anyone needing work on their vehicle!
John A.
Vehicle Make : Ford
Best body shop team in all of Oregon. Thank you for all that you do!!
Darrel J.
Vehicle Make : BMW
Work and customer service both excellent. Steve Potter is a pleasure to deal with!
Carolyn B.
Vehicle Make : Ford
Considerate, kept us updated, fine work, Tami was very good and had exceptional customer service skills.
Jean A.
Vehicle Make : Toyota
Great service, good work & finished ahead of schedule
Bonnie M.
Vehicle Make : Mini Cooper
Tami was very nice.
Cynthia G.
Vehicle Make : Honda
Courteous,friendly, and professional experience.
Karalee W.
Vehicle Make : Honda
Great customer service and quick to fix my car!
Robert S.
Vehicle Make : Lexus
Poor communications during the process,
Failure to perform corrections correctly,
Rework required
Carlee J.
Vehicle Make : Chevrolet
I told the gentleman I set my appointment up with that a ticking noise started after my accident. He informed me that it would be looked at and if it could not be proved to be accident related he would let me know so I could get it fixed without usuing insurance. The ticking noise is still present and louder than before. There was also a small dent on the bottom of my passenger side door frame. Other than that, the repairs look good and the ladies of the customer service were great. Tami also kept me updated the whole time.
Bozeman.,coy &.
Vehicle Make : Dodge
I'm very satisfied with my truck and how the office staff treated me
Mother Kypriane.
Vehicle Make : Honda
Beautiful job! Looks like nothing ever happened to the van
Thanks a lot!
Ryan H.
Vehicle Make : Dodge
Steve Potter is awesome to work with. He goes above and beyond when it comes to making sure customers are satisfied. Thanks Steve!
Joshua Z.
Vehicle Make : Toyota
I was amazed at how well the repairs were done on my vehicle. You could not even tell where the damage was done at. I am very pleased at the final outcome of my car. Thank you.
Karen B.
Vehicle Make : Ford
I would recommend to anyone!
Jill T.
Vehicle Make : Acura
Excellent customer service and work.
Paul S.
Vehicle Make : Toyota
Your team has always done the very best.
We appreciate this
Kim C.
Vehicle Make : Kia
I am completely satisfied with the repair to my vehicle. However, the customer service left much to desire. The online update feature was useless, it went from "dropped off" to repair complete with no progression shown. Most concerning was the bait and switch estimate. It went from $866 to $2100 and I was never notified of the change. This is a violation of Consumer Protection Law and is worthy of a report to both State Farm and the BBB which I will do. I fully understand estimates can change when work begins, customer must be notified.
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