Lithia's Body & Paint Of Medford

I've already talked to Tami. The reservoir for the windshield wiper would not hold the fluid. Tammy said you would order a new part and I will bring the car in again to have replaced a second time.

Truck looks better than when it came in. Everyone involved did a great job. Thanks

My only complaint was in regards to the delay with Enterprise when i dropped off the car for repair. Enterprise did not have a car ready when i dropped the car off. U guys were kibd enough to give me a ride home. But after 2 hours of not hearing from Enterprise I had to call them to find out what was going on in order to get r car rental arranged. Enterprise basically had 2 weeks to have everything ready once I brought the car in for repair. They were not ready. No excuse for that.

BEST BODY SHOP IN THE WORLD!!!

Everyone was very nice & I loved that I was kept up to date on progress. Thank you!

Overall the repair to my hood (vandalism) was complete. My headlight is dim near the dent, but it wasn’t worked on as request. Also, I believe a car wash and vacuum is part of the offer through my insurance. The wash had been done, but vacuuming was left out. It’s not a huge deal, but a bit disappointing as I thought that was a “cool” part of choosing This specific body shop (as it’s advertised in the paperwork). I am thankful the dent is gone, yet didn’t have time to wait to point out the missed vacuuming, and have the headlight solved. In the end, I feel like just one final run through would have caught the headlight and vacuuming. I truly didn’t want to be a pest, and would have been fine with using a rental for one more day to be sure service was done as requested :). Thanks for trying, and at least for getting the dent out. I’ll be sure to be back for the rest of the work once I’m back from abroad.

The work was flawless and our experience was wonderful from start to finish. Steve Potter handled every detail with our insurance company, securing a rental car, and handed us back the keys to a car that looked as great as the day we bought it (used). While we hope to not have to be back anytime soon, we are appreciative knowing there is a group and company ready to handle any situation in the future. Thanks!

AWESOME work - thank you Lithia!!!

I will go back. What a wonderful job and I knew where they were every step of the way

Very friendly staff.

Excellent work and customer service

Excellent service and end result. Steve and his team are THE best in the business. Would never trust any other group with our company vehicles or my personal car. Thanks again.

Lithia went above and beyond. Steve potter made sure that we we’re taken care of both when we dropped our car off and again when we picked it up. I will definitely recommend Lithia Body shop to others.

Always excellent service and repair quality

Besides the extra time and money for the rental car your staff went way beyond the norm in customer service. Thank you

From my first phone call to my first encounter at your service desk to my experience with your estimator and every other interaction I’ve had with your agency, my experience with Lithia body and paint was a delightful and surprisingly easy process. Your entire team should be congratulated on providing what Can only be called exceptional customer service. Thank you all

Thank you for excellent service.

They did abreast job

Very kind and kept us updated trk looks great

Lithia and all the guys there did great on my repair however the wash job left the repair not looking as good as it could have, simply because they didn't take the extra time to wash the car and make it perfect when I came to pick it up it's a brand new 2017 4Runner it should have looked brand-new when I came to pick it up that would have enhanced but a great job that they did on the repair itself.