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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 76 reviews 79%
4 star 15 reviews 16%
3 star 1 reviews 1%
2 star 1 reviews 1%
1 star 3 reviews 3%
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(All Vehicle Makes)
Sha-Marie B.
Vehicle Make : HONDA
5 out of 5
8/16/2019
It was very easy to schedule times for the estimate and the repair. I also appreciated that my car was so clean when I picked it up.
JAKE S.
Vehicle Make : TOYOTA
5 out of 5
6/29/2019
The team at Lithia worked very hard to complete.my vehicle on time. I appreciate that.
CINDY K.
Vehicle Make : CHEVROLET
1 out of 5
6/4/2019
Not satisfied at all
Felipe D.
Vehicle Make : Honda
4 out of 5
4/27/2019
You are alright
Louise L.
Vehicle Make : Toyota
5 out of 5
4/20/2019
Friendly, professional, no waitng, perfect looking
Jeremy H.
Vehicle Make : GMC
5 out of 5
4/19/2019
Excellent service and responsiveness!
Jon S.
Vehicle Make : Chevrolet
5 out of 5
3/29/2019
Great service
Pamela H.
Vehicle Make : Honda
4 out of 5
3/15/2019
Amber and her team demonstrated professional manner and we're very supportive of all the changes I put upon them with all the snow we got here in Bend, they were very patient with me and offered to assist in anyway that I needed. I am totally impressed with everyone there, I picked up a clean car!! Sweet... Thank you Lithia Team !
Sheryl S.
Vehicle Make : Kia
5 out of 5
1/25/2019
Not only did they wash the outside of the car but they cleaned the inside of the car and vacuumed also... I was very impressed by that... Thank you..!!
Kathryn K.
Vehicle Make : Subaru
5 out of 5
1/25/2019
Great service, nice people, excellent work.
David B.
Vehicle Make : Acura
5 out of 5
1/22/2019
My car was done in a timely manner. I was kept up to date, daily about the progress of the repair. My car was like new when I picked it up.
Loryn L.
Vehicle Make : Volkswagen
5 out of 5
1/14/2019
Repair work looks flawless - daily updates very helpful - car was returned washed & vacuumed! Very conscientious establishment!
Denise C.
Vehicle Make : Honda
5 out of 5
1/8/2019
I think you were incredibly thorough with the entire job. You left my car looking super clean inside and out. I really appreciate the cleaning job! You also made it simple. Thanks very much.
Linda H.
Vehicle Make : Chevrolet
5 out of 5
1/4/2019
If I need bodywork again I will definitely use Lithia. Everything was easy - I was able to get my truck in for repairs within days of initial call. All the work was done well and insurance completely handled by Lithia with almost no effort on my part. The staff were professional and responsive to all my questions-I liked having the text updates to let me know how work was progressing. Thank you!
Dean F.
Vehicle Make : Honda
5 out of 5
12/29/2018
The staff was friendly and the job was done sooner that expected. I would definitely recommend Lithia body and paint. Thanks for the great job.
Shirl B.
Vehicle Make : Chevrolet
5 out of 5
12/15/2018
Joel and Amber were great to work with. David did an awesome job on my repair in a timely manner. Thank you
Gordon S.
Vehicle Make : Honda
4 out of 5
12/13/2018
Excellent communication from setting up the quote to arranging drop off and pick up. Repair was done in two days paint match was perfect to a 17 year old Accord, car returned to factory standard. Nice people to deal with!
Sean W.
Vehicle Make : Ford
5 out of 5
11/27/2018
Excellent quality of work and communication throughout the repair process. I would refer Lithia to any of my friends needing a professional body shop repair.
Greg L.
Vehicle Make : Honda
5 out of 5
11/2/2018
Fast, friendly service!
Christopher G.
Vehicle Make : Chevrolet
5 out of 5
10/23/2018
Thanks!

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