Greeg B.
Vehicle Make : Ford
Thank you for the attentiveness and professionalism that you showed repairing my vehicle .
Ryan D.
Vehicle Make : Honda
Very impressed with everything. Thanks for the experience
James H.
Vehicle Make : Toyota
I wish to thank everyone involved for doing such a great job on my car, thank you very much, Jim
Matthew S.
Vehicle Make : Toyota
Great job, great customer service, overall Cooks made the repair a great experience!
Gary D.
Vehicle Make : Toyota
Work done very quickly. Updates given often. Repair matches OEM. Truck was cleaner than when dropped off. Final explanation of repairs was detailed and complete. Will use and recommend Cooks as necessary.
Joseph S.
Vehicle Make : Toyota
Her estimator, Teresa, represents cooks very well. Her offer to polish out some scratches that were not covered by the estimate is greatly appreciated. She provided me with timely and accurate status reports. My Perception is that she really cared that I was completely satisfied with the work.
Denise D.
Vehicle Make : Honda
Car wash could of been done better
Perfer car not parked in gravel lot
And not called at 430 pm
Or texted car ready
And pick up that day
As some people work in Bay Area till 5 pm
Taylor C.
Vehicle Make : Chevrolet
Great service! My vehicle was done before they said it would be and I was notified every step of the way. I'm a returning customer and will return again if needed.
Alexandra H.
Vehicle Make : Subaru
Theresa was great to work with - she was super responsive, kept me up to date on the repair, and made sure I was perfectly satisfied with my repair.
Also, the front office staff (Jean? and perhaps a new employee? I didn't catch her name) was very professional and super helpful - whether it was directing my call, or getting in touch with the rental car company, they were great to work with as well.
Amber P.
Vehicle Make : Chrysler
Thank you Theresa for keeping me informed comforting me and making sure I got quick reliable work and service
Amber
Carolyn A.
Vehicle Make : Chevrolet
Staff courteous and professional.
Jennifer M.
Vehicle Make : Honda
Everyone fabulous and very friendly and helpful. They greeted me by my name every time and kept me updated! Highly recommended!!!!
Laura V.
Vehicle Make : Jeep
Everyone exceeded my expectations and then some. Companies need to take a lesson from you all on how to treat customers. Thanks!
Christopher W.
Vehicle Make : Honda
Thank you for keeping me informed during the process! I appreciate all your efforts.
William R.
Vehicle Make : Ford
You guys went above and beyond and I love my car again even more than I did before.
Julius L.
Vehicle Make : Volkswagen
Great work!
My vehicle looks great. like the accident didn't even happen.
Great customer service. The Estimate was quick.
Thank you Cooks Collision
Hector A.
Vehicle Make : Dodge
Did a good job I give them a 10
Mary D.
Vehicle Make : Honda
The staff were wonderful and so thoughtful. They even surprised me with a cupcake and card because I had to bring my car in on my birthday. Everyone was wonderful. Definitely a "10" experience.
Kirsten R.
Vehicle Make : Ford
Everyone was kind and helpful. Answered all my questions
Kelly C.
Vehicle Make : Honda
I was beyond amazed at the service i recived. Not only did the manage to squeze me in when they were already booked out, but they had my sunroof fixed and my car back to me the same day, and they washed my car and vacuumed and cleaned the inside. I just couldnt believe the wonderful service i got. Thank you!
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