John B.
Vehicle Make : Honda
You were very fast, friendly and efficient! Staff was very friendly and ensured me that my car was gonna come back to me looking brand new, and it did. Thank you!
****C.
Vehicle Make : Nissan
On a scale of **** to 10 your insurance repair team is a 20 thank you so much,, ****C
Rebecca B.
Vehicle Make : Volkswagen
Theresa was amazing. She gave me great feedback, answered all my questions/concerns, keep me well informed during every step of the process and was even able to get my car back to me early to accommodate my work schedule. Thank you!
Marc B.
Vehicle Make : Honda
Exceptional customer service; Theresa Spaulding was a fantastic help
Jason M.
Vehicle Make : Honda
ms Spaulding was nice and very helpful. would rec a number system at the front desk when busy as it is hard for customers and staff to know who should be helped next
Jessica A.
Vehicle Make : Nissan
Excellent customer service. Very timely. Well informed. Everyone made the experience so stress free!
Isabelle F.
Vehicle Make : Honda
She did great!
Librada C.
Vehicle Make : Lexus
I'll refer Cooks Collision to my friends and relative
Nicholas M.
Vehicle Make : Honda
Keep doing exactly what you are doing. You are the best.
Mark W.
Vehicle Make : Toyota
Very good communication and a nice job by everyone
Leslie J.
Vehicle Make : Subaru
everyone was very couteyous. Car was repa
L W.
Vehicle Make : Cadillac
Job well done
Sebastian E.
Vehicle Make : Nissan
I was very very satisfied with the service at Cooks Collision , my contact was Carrie she was great??????????????????satisfaction
Deandre B.
Vehicle Make : Scion
Theresa Spaulding did an exceptional job with assisting me with my fix not once but twice. She was able to work around my busy schedule and coordinate with my wife while I was away. I will gladly refer anyone with a collision claim directly to her I the future.
James D.
Vehicle Make : Ford
I enjoyed the updates and the staff are friendly. The truck looks great.
Margaret A.
Vehicle Make : Nissan
Excellent customer service! The crew stayed back a few after closing time to finish cleaning the car, and they went above and beyond expectations to make my car look great. Teresa was very helpful and I appreciated her positive attitude, as well as the attitudes of all the workers. Love this place!
Dante E.
Vehicle Make : BMW
Couldn't have asked for better service! The Vacaville team didn't just make me feel important, they made me apart of the process texting me updates. I'll definitely go back if I ever need work done.
Zachary H.
Vehicle Make : Toyota
100%
Margrette M.
Vehicle Make : Subaru
I would definitely use cooks again and would recommend them. All the staff were friendly, professional, and very responsive. They made the whole repair process as easy as possible.
Zina L.
Vehicle Make : Toyota
Everyone worked together as a team. Car was completed in a timely manner. Staff was knowledgeable. Staff worked with me with a rental car and kept me informed with the progress of my vehicle. I would recommend Cooks Collison to anyone who needs auto work. Job well done!
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