Wheeler.anna Wheeler,douglas.
Vehicle Make : Infiniti
Nice, Clean job on the repair. From the front counter, to the shop, to the hand off. Very professional! Also, Follow up was excellent!
Sukhpal S.
Vehicle Make : Honda
Very nice job . My car looks very nice. Costumer services. I am fully stefied.100%
Geronimo M.
Vehicle Make : Honda
My van was repaired within a day and a half. Wow!! Exceeded my expectation!! My rear bumper looked good as new. Keep up the excellent work and service.
Jennifer B.
Vehicle Make : GMC
Cook's Collision representative Nelson & staff are very professional. I was throughly informed each step of the process and the claim was effortless. Customer service was excellent and I would recommend the auto body shop to anyone requiring detail needs.
Dee W.
Vehicle Make : Nissan
My advisor was thorough, knowledgeable, & friendly.I would definitely recommend Cook's collision to others.
Robert L.
Vehicle Make : Ford
Good job
Bradley B.
Vehicle Make : Toyota
It would seem to be a fairly simple replacement for my rear bumper. Once the part was in set the appointment date, and should be a one day in and out. Brought my truck in and received a call advising that the new bumper didnt have the holes in it for the sensors, and will be delayed a day. Received a call advising good to go and should be done early afternoon. Next call comes in advising wrong step panel on bumper, will be another day. I would not recommend this company to anyone.
Nanette L.
Vehicle Make : Lincoln
From the front desk to the service manager, the service was exceptional and very professional. I will truly use cook's collision again.
John J.
Vehicle Make : Hyundai
Complete professionalism and attentiveness to each customer. You really feel like your business is valued and appreciated there.
Michael L.
Vehicle Make : Toyota
It went great! They treated me well and got my car done 3 days early!
Kimberlee S.
Vehicle Make : Honda
My car looks great! Thanks so much!
Yolanda H.
Vehicle Make : Kia
Excellent service
Gail L.
Vehicle Make : Ford
Awesome group of people that work there. Nelson toook the time with me to go over every detail with me about want was done. If I knew anyone that needed there vehicle repaired. I would recommend Nelson.
Rodney C.
Vehicle Make : Ford
Did a good job with my car
Rommel B.
Vehicle Make : Honda
Very professional handling of job. Convenient claim process with insurance carrier. Provudes regular updates from case handker and general texts. Walked through vehicle during pick-up. Explained what and how work was done. 2nd time to use tthis facility. No problems so far. Peace of mind with lifetime warranty.
Robert A.
Vehicle Make : Honda
Obed was extremely helpful throughout the process and kept me informed at all times. He went above and beyond in service.
Eric R.
Vehicle Make : Chevrolet
It was a great experience! The girl at the front desk was so friendly and helpful. The man who handled the estimate was very nice and knowledgeable. It was a smooth process.
Benjamin R.
Vehicle Make : Ford
Finished ahead of time and flawless from start to finish . All folks ther were warm and friendly which was comforting in my hour of need. Thank you once again as this was my second returning to Cooks.
Regina H.
Vehicle Make : BMW
I I'm very pleased with the way my car was repaired and customer service is wonderful. I thank you for the excellent work.
James S.
Vehicle Make : Ford
Job well done! Thank you Cooks Collision.
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