Quendra B.
Vehicle Make : Ford
I just want to thank you all for a excellent, service you all have provided me and the care you gave to my vehicle I want to give a special thanks to Michelle, who showed genuine compassion and kindness and respect towards me and I really appreciate her, as well as I want to give a special thanks to Vanessa, and Salina, for their warm greeting every time I called or came by and to the mechanic and body repair technician who took great care of my vehicle and got me back in it a timely matter.Thank you Assistant Manager, for having a great staff working for you they all rock! Best Wishes!
Cynthia J.
Vehicle Make : Hyundai
Michelle was my coordinator that worked with me and she was excellent, she and the whole team kept me abreast of the progress on my car and just did an amazing job on the repairs. I would highly recommend Cooks to anyone.
Anthony T.
Vehicle Make : Dodge
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Derrol H.
Vehicle Make : Mercedes
Very prompt and friendly service.
Alicia Y.
Vehicle Make : Toyota
I am very satisfied with the work that was done on my car. Juan was great communicating with me, keeping me informed on the progress.
Alejandro D.
Vehicle Make : Ford
It was great that they were able to take my car in the same day as my estimate so I wouldn’t have to take off other day from work.
Steven K.
Vehicle Make : Chevrolet
It doesn’t look like new
Lines are off
Scott R.
Vehicle Make : Ford
Juan was awesome. The clerks at the front counter were unwilling to contact my insurance company to document the amounts myself and the insurance company would. It seemed unnecessary for Juan to do that had the clerks taken care of that when I asked them to contact Usaa. Other than that the repair experience was outstanding. Really appreciated the regular updates during the repair process.
Yvette B.
Vehicle Make : Subaru
Very professional, quality work and timely service! Will definitely come back for future repairs.
Syed Z.
Vehicle Make : Nissan
The Obed Mendez assisted me and kept me informed about the progress. It was a good experience.
Lavina C.
Vehicle Make : Kia
Job well done.
Tom M.
Vehicle Make : Ford
Great service and a great job. Thank you
Shelia P.
Vehicle Make : Toyota
They did a **** job and bad service afterwards a manager told me what I was talking about was minor vs it's a **** job
Ira H.
Vehicle Make : Hyundai
My SECOND repair with you guys in as many months. Very satisfied. Very professional operation. Thank you!
Business F.
Vehicle Make : Chevrolet
I want to thank both Nelson and Vanessa for being very professional and courteous to me...I will not hesitate to recommend Cooks to friends and family...thanks again!!!
Suresh P.
Vehicle Make : Honda
Overall Good.
Melanie T.
Vehicle Make : Toyota
My resource person Obed Mendez was so helpful. Every day he texted me with updates. I was very impressed and it was so helpful.
Cwo Raymond.
Vehicle Make : Ford
Outstanding service by all. Juan and office staff made it enjoyable! I didn't get to see the tech who repaired/replaced my bumper but did a great job. Thank you!
Juana G.
Vehicle Make : Hyundai
Very.good.perfec tanks
Maria R.
Vehicle Make : Honda
Everything was excellent
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