Body Shop

Real Reviews From Verified Customers

Diane C.
Vehicle Make : Chevrolet
5 out of 5
6/3/2016
Brake service. Project completed on time.
Nicholas J.
Vehicle Make : Volkswagen
5 out of 5
6/2/2016
Cooks Collision did a fantastic job on my vehicle. Looks like a brand new car! They were courteous through the entire process and I appreciated they're frequent updates regarding the status of my repair. The smooth repair process made me feel like I was in good hands.
James K.
Vehicle Make : Nissan
4 out of 5
6/1/2016
We had excellent service
Christina P.
Vehicle Make : Toyota
5 out of 5
5/24/2016
Mallissa did a GREAT job kept us informed
Leslie F.
Vehicle Make : Acura
5 out of 5
5/21/2016
They were extremely accommodating, informative and they frequently updated me on the progress of my car
Doreen H.
Vehicle Make : Lexus
5 out of 5
5/20/2016
Great communication! Appreciated the e-mail status reports. Very personable office staff-very efficient, professional. Thank you for a job well-done! Took only **** day to get my car. Appreciated the car wash and detailing. Show room look.. Repair was perfect. Will highly recommend Cook's Collision!
Victor N.
Vehicle Make : Jeep
5 out of 5
5/19/2016
Karen did a great job explaining the repairs and cost, providing updates on cost and repairs. Upon completion, everything was explained and the repair work was excellent. Thank you.
Barbara H.
Vehicle Make : Honda
3 out of 5
5/17/2016
Enterprise car was dirty especially windshield. I realize this is not something Cooks is responsible for.
Robert M.
Vehicle Make : Toyota
4 out of 5
5/12/2016
Pleasant personnel always kept me informed. I do have a question I was informed about painting my hood and if elected not to the stone bruises would be painted. When picking up the car I asked About the bruises not being painted and was informed the water base paint would not work well. I think this point should have been mentioned at the discussion stage since I based a decision not to paint the hood on the initial information.
John G.
Vehicle Make : Ford
5 out of 5
5/6/2016
Very courteous and timely!!!
Nan R.
Vehicle Make : Lexus
5 out of 5
5/2/2016
Good service
Timothy W.
Vehicle Make : BMW
5 out of 5
4/27/2016
From the minute I walked in I was greeted warmly. The adjusted was was very professional and delightful. The work was done quickly. And we were updated throughout the whole process daily. It was a truly good experience!
Betty T.
Vehicle Make : Mercedes
5 out of 5
4/23/2016
Good service. Informative. On time.
Chandra S.
Vehicle Make : Audi
5 out of 5
4/20/2016
Cooks Collision did an excellent job in concluding all the repairs. I was frequently updates with the status. It was very great working with Melissa Baptista and other staff from Cooks Collision in San Ramon.
Johanna O.
Vehicle Make : Honda
5 out of 5
4/20/2016
Karen was great!
David B.
Vehicle Make : Mercedes
5 out of 5
4/18/2016
Melissa is easy to work with, she is knowledgable and professional.
Keeret U.
Vehicle Make : Mercedes
5 out of 5
4/16/2016
Loved the service! My car looks brand new! Cooks San Ramon, you are awesome!
Lauren N.
Vehicle Make : Audi
5 out of 5
4/9/2016
Great customer service!!!
**** F.
Vehicle Make : Jaguar
5 out of 5
4/9/2016
High quality work. Convenient scheduling. Very nice and personal service.
Catherine A.
Vehicle Make : Hyundai
5 out of 5
4/7/2016
Thank you. My car was fixed in a timely manner. That car looked great

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