Nicole P.
Vehicle Make : Hyundai
Half of my car was fully repainted and looks great. When I noticed my bumper wasn't snapped back in all the way, I let them know and they took care of it within 5 mins. Looks great!
Ronald S.
Vehicle Make : Dodge
Great communication
Rani Shree.
Vehicle Make : Honda
I liked the service of Cooks Collision
Stephen C.
Vehicle Make : Honda
Cooks Collision in San Ramon did an excellent job repairing the scratches on my car. The appointment to get the damage assessed was quick and efficient, and the employees were really nice and helpful. When I dropped my car off to get it repaired and when I picked up my repaired car, it was also quick and easy. I really appreciated that my car got washed too! Thank you. If I ever need my car repaired again, I will definitely choose Cooks Collision.
Hodges.sandy Hodges,vincent.
Vehicle Make : Land Rover
Great service!! Excellent workmanship.
Mabel M.
Vehicle Make : Lexus
Thanks for keeping me posted on the progress. And all the nice things you have done for me
Kyra E.
Vehicle Make : Toyota
From the moment I arrived, I saw how a customer was handled in front of me.
Top notch customer experience acknowledging they would get to me. Driver was so professional to get me to the rental place. Text messages of status of car repair on the way until finish.
Truly premier service!!
It's been a long time I have witnessed exceptional customer service like this from a service provider.
Great job from all the team at Cook's!!
Jessie H.
Vehicle Make : Toyota
Great customer service and keeping me updated throughout the repair process. Thanks Ali & team for taking care of my car!
Scott T.
Vehicle Make : Ford
returning the filthy truck I brought to you, completely washed and cleaned, was really nice and way above and beyond. thank you.
David M.
Vehicle Make : Toyota
Thanks. Very smooth.
Rosann B.
Vehicle Make : Toyota
Ali made sure the repairs on my car were done well and kept me informed on the prigress. Impressed with your customer service and the excellent repair my car.
Gwen G.
Vehicle Make : Ford
Hit no by mistake. sorry....haste makes waste.
Hobby T.
Vehicle Make : Audi
Ali really cared and appreciated how I felt about my car
Donald T.
Vehicle Make : Honda
I thought the repair looked great. I was informed every step of the way. Although I would have liked to have the repairs done in a week, Cook's never promised that would happen. I like the fact that my realignment was addressed and the car does drive better now. One minor detail though...my clock was not reset when battery was reconnected. :( Overall though - good job! Now if you could only get the other driver's insurance company to accept the fault...
Charles Q.
Vehicle Make : Volkswagen
This place was awesome! I like how they go over everything with you and that they don't rush the repairs! Vehicle came out looking a lot better than when i even purchased it! Thanks to Ali he was the one who mostly handled my folder!
Ameer B.
Vehicle Make : Honda
Everything was processed and completed in a timely and efficient manner and I was surprised and delighted to know that my vehicle was repaired in only one week's time.
Scott F.
Vehicle Make : Chevrolet
Ali was outstanding! Professional, courteous, and kept me up to date!
Judi H.
Vehicle Make : Honda
Service and people were fantastic!
Roger C.
Vehicle Make : Ford
Pleased they completed the work sooner than the estimate.
Eveline N.
Vehicle Make : Toyota
Excellent service.
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