Roberto P.
Vehicle Make : Chevrolet
Everything is not on line to much space
Herman P.
Vehicle Make : Hyundai
Thanks
Myron B.
Vehicle Make : Acura
Your rep Joel at Woodstock store was excellent. However your status updates via text were useless. Joel had to keep texting me the actual status as your automated ones were incorrect. Apparently they are based on the average repair time at the store vs MY specific vehicle. So instead of a good idea to keep me informed you sent me status repeatedly saying my car would be ready on 6/21 when Joel was telling me early week of 6/10. That only pissed me off. And repeat Joel was outstanding and should not have to work around a crappy system like that. I hope Allstate surveys me because they will hear this as well.
Beverly S.
Vehicle Make : Toyota
Very pleased. Look forward to the survey.
Beverly S
Marcy B.
Vehicle Make : Honda
Great service from beginning to end.
Maria P.
Vehicle Make : Nissan
Very satisfied. Ken stayed in constant contact with me regarding my vehicle. Service was quick and 100%
John P.
Vehicle Make : Chrysler
I have use service king multiple times for service with my vehicle. This is the first time that I feel like I did not receive the type of service I received at the other location. My rep I felt like was not proactive I. Trying to give me an estimate to fix my vehicle. Their has been many times when I have arrived at your location and received an estimate immediately. This rep told me I need to call the 800 number and make an appointment. Then come back. Who turns down business.
Taveres H.
Vehicle Make : Dodge
Y’all need to do better with everything. My initial appointment was double booked so I had to come later than I planned. I got conflicting information several times. My rep switched half way through my car being there. My battery and speaker wasn’t reassembled correctly. Overall, it was just a bad experience.
Bruce F.
Vehicle Make : Acura
Ken was great. He kept me updated throughout the process and worked extra to insure everything was working at the end. I would highly recommend s”Service King to anyone needing repairs !
Ray H.
Vehicle Make : Toyota
The truck looked great when finished
Dana was wonderful what a great asset to your company
Will recommend you to everyone
Thanks for a job well done
Ryan D.
Vehicle Make : Subaru
I picked up my car yesterday, and the technicians took care of my minor issues on the spot. It drives nice, and the car looks good.
Angela G.
Vehicle Make : Kia
A special thanks to Ken for his excellent customer service.
The Service King location on Hwy 92 provided a great experience while my car was being repaired. Thanks again. Mrs. Angela G
Sherry B.
Vehicle Make : Honda
I need to get my receipt from Enterprise tomorrow. I will go by there tomorrow morning.
Jeremy G.
Vehicle Make : Toyota
Thank you, it was a fantastic experience. I may even stop in every so often and take you up on that free coffee!
Sidney M.
Vehicle Make : Hyundai
Always a pleasant experience.
Pamela B.
Vehicle Make : Honda
Superb service! My car looks brand new. Ken kept me informed every step of the way and he is so kind. I truly am a happy lady!! Thank you so much!
Oswyn H.
Vehicle Make : Acura
Ken was great.
Karen M.
Vehicle Make : Honda
Dana was very courteous with the return of my van and also the rental car situation. Thanks!
Todd F.
Vehicle Make : GMC
All was good but took a long time to complete
Brian O.
Vehicle Make : Honda
I really appreciated the manner in which Ken ( my rep) explained the process and kept me informed all along the way. The repairs restored the vehicle to show room condition; further the vehicle was ready a few days earlier than anticipated.
Brian O
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