Sergio F.
Vehicle Make : GMC
no hablo ingles. pero estoy agradecido por el buen trabajo y el servicio que me dieron. muchas gracias.
Hilda I.
Vehicle Make : Nissan
great job
Krista C.
Vehicle Make : Audi
I wish there was better communication with the timeliness/status of the car. Don't tell me 5-7 days when in reality it took nearly 3 weeks. If there were issues, an email or voicemail stating such would have been much appreciated.
Harold S.
Vehicle Make : Honda
Excellent job ,all phone calls and questions , and car was done a day before expected.
Kenneth T.
Vehicle Make : Infiniti
Sony and staff were great!
Jean M.
Vehicle Make : Mercedes
It took 4 ****/2 weeks to get my car back. The work was fine
Anna F.
Vehicle Make : Toyota
The communication throughout the whole process was excellent as I received text messages throughout the duration of time my car was in your care. One thing I wasn't completely satisfied with though, was communication with the rental car company but I believe this has to do with the insurance company and not Cook's Collision.
Margaret G.
Vehicle Make : Nissan
Yes no complaints
Cecilia R.
Vehicle Make : Honda
Great work as usual.
Jack K.
Vehicle Make : Honda
Sony made my experience seemless and hassle free
Kimberly H.
Vehicle Make : Lexus
I believe the communication could have been better.
Karen R.
Vehicle Make : Dodge
My car is fantastic!
Rafael F.
Vehicle Make : Honda
The customer service was great.
Jon R.
Vehicle Make : Toyota
I had to take the car in 3 times, because of
serious paint flaws. I still have an issue and
left a message with the manager, and have not heard
back from her(it's been 5 business days). The MGR
does not return her calls... we eventually went
through the area MGR who was exellent!
Lawrence N.
Vehicle Make : Infiniti
It took a little longer than expected but the work was well done.
Russel B.
Vehicle Make : Jeep
There are two very small areas that the **** missed but my wife didn't.
I'll be bringing it back by to see if they can be touched up.
Jannett J.
Vehicle Make : Toyota
Great job and the truck looks great...like new!
Carol T.
Vehicle Make : Lexus
Unprofessional, lying,, dishonest, disrespectful, and worse than substandard work. I'm sorry I returned as a previous customer.
Major W.
Vehicle Make : Lexus
I've had my car in for repair at cooks more than two times. The service is always been excellent; I wouldn't take my car anyplace else!
Carol K.
Vehicle Make : Hyundai
My car looks brand new, All work well done.
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