Jennifer R.
Vehicle Make : Toyota
Great communication thoughout the repairs, finished earlier than suggested due date. Washed the car and I was able to leave my rental car for HErtz to pick up which was a life saver with my busy schedule. Customer service team was all smiles and accomodating, KEEP UP THE GREAT WORK!
****L.
Vehicle Make : Toyota
Deliver was a bit late I know the car didn’t come back on time for aliment
Alfred G.
Vehicle Make : Infiniti
I had to take off work three times before correct parts were obtained!
Christi S.
Vehicle Make : Honda
Even though it took a little longer than I expected, the extra time was well worth it thank you for everything that you did
Deborah M.
Vehicle Make : Honda
I was delighted that you could have my car ready on Friday. The repair looks great. You did a wonderful job. Everyone was so nice and again I am extremly grateful to have my car back for the weekend. I also appreciated all the updates as you were fixing the car. Thank you so much.
Gloria C.
Vehicle Make : Toyota
Great customer seevice and friendly environment ????
Leo U.
Vehicle Make : Subaru
Glad you were able to get it done in a timely manner.
Gwendolyn B.
Vehicle Make : Kia
Once again JOB well done!! This is not the first time that i have used Cooks Collision. You also did a bumper job on my daughter's vehicle when it was repaired there.
Aaron F.
Vehicle Make : GMC
I'm very disappointed with the work of Cook's Collision of San Leandro I already tried to contact my insurance as well as the insurance of the person who hit me I guess I just happened to get this survey at the right time for the wrong reason so to whoever it may concern my name is Aaron F
Mayra A.
Vehicle Make : Hyundai
Michael made sure I was informed about everything getting done on the car and answered every question I had
Long Ho.
Vehicle Make : Honda
Your body shop very good service
Joe L.
Vehicle Make : Jeep
Always updated me on status excellent service
Meghan M.
Vehicle Make : Mazda
The repairs were done ahead of time! The only issue was that I continued to get email notification of the "progress" of my repairs days after I had picked it up.
Beverly G.
Vehicle Make : GMC
Great people ????
Theresa M.
Vehicle Make : Volvo
Michael is very professional and excellent customer service skills. He communicated the process to me very clearly and the finished work was perfect. Thank you!
Carlos H.
Vehicle Make : Ford
Very professional fast and great quality of work
Pamela C.
Vehicle Make : Acura
Thought the customer service on my car was excellent and appreciate all the extra steps taken to investigate why my clock would not work and found out it was a fuse and the fuse was replaced by Cooks. Thank you again for doing such a good job on my car.
Pamela C
Rita S.
Vehicle Make : Toyota
Cooks San Leandro did an amazing job.
Igor L.
Vehicle Make : Jeep
Best customer service I have ever experienced!
Mari R.
Vehicle Make : Lexus
Great customer service.
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