Caroline D.
Vehicle Make : Infiniti
Fantastic overall experience - quick work repairing my car. Alfonso was great to work with - his effort to coordinate extra work on my car (refinishing the wheels), which was outside the scope of the claim itself, was above and beyond. I'll definitely work with Cooks Collision from now on, for any future work on our cars.
Kathy R.
Vehicle Make : BMW
This is the first time i have ever had body work done on my car, I was dreading the experience and I have to day it was actually pleasant. The team are FABULOUS!! Everyone was so nice and helpful from the moment I walked in and was greeted to the moment I left. I would definitely recommend my friends to Cooks.
Helen M.
Vehicle Make : Toyota
I have to take the car back to Cooks because the driver’s side door does not lock.
Mary M.
Vehicle Make : Mazda
Thank you to everyone i interacted with at Cooks. They staff is top notch!
Susan W.
Vehicle Make : Toyota
Cherie was kind and professional from our first greeting. I was amazed at her depth of her knowledge regarding estimated parts needs. After all was done, she was exactly correct in her assessment! As well as keeping me updated on all matters. It was a pleasure working with her!
Also, the other staff was friendly and professional also. The office was clean and tidy as well.
An A+ experience. Which is rare these days!
Thank you.
Susan W
Kundan W.
Vehicle Make : BMW
Cherie was in constant communication and extremely polite and pleasant. I stopped by a couple of times during the whole process and was treated so nicely and personally.
Bianchi.**** Lynn.
Vehicle Make : Acura
On time, on budget, simple process!
Connie C.
Vehicle Make : Ford
Thanks
made it easy for a difficult situation .
Merry Christmas
Marisa L.
Vehicle Make : Volkswagen
amazing communication, love this place
Lori C.
Vehicle Make : BMW
Alfonso & Caroline we’re exceptional! Wonderful customer service. Will definitely come back again!!
Kathleen H.
Vehicle Make : Hyundai
We rate the service 10/10, Maha was great! Recommend
Wan H.
Vehicle Make : Toyota
Calls not returned prompttv
Suzanne M.
Vehicle Make : Toyota
thank you!!
Lisbeth L.
Vehicle Make : Chrysler
Great service. Very very professional
A superior car repair store
Sherri K.
Vehicle Make : Ford
Excellent! Alfonso has stellar customer service skills, and I felt that he went above and beyond to make my experience with your company.
Nancy S.
Vehicle Make : BMW
I feel like I was well informed before and after. Like th e email feed back Nancy
Bruce R.
Vehicle Make : Subaru
The care and concern taken by the Cooks staff was amazing, thank you
Amit S.
Vehicle Make : Lexus
Bad paint job. Was told to come back after a month for repolishing only after pointing out the defects.
Kyle M.
Vehicle Make : Mazda
Maha was amazing and provided incredible customer service.
Lisa H.
Vehicle Make : Toyota
very thorough; professional; responsive
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