Anjani D.
Vehicle Make : Toyota
Great job done
Derrick S.
Vehicle Make : Honda
Staff and service were excellent. Thank you
Barnaby F.
Vehicle Make : Toyota
Great team working the front desk and the customers. Thanks so much.
Michelle C.
Vehicle Make : Audi
Wonderful experience! Highly recommend.
Amy T.
Vehicle Make : Honda
I had a great experience at cooks! Alfonso was fantistic and was so great about getting the job done!!! Excellent service!
Bernard T.
Vehicle Make : Acura
Everyone on your staff has been amazing. Years ago, I used your auto shop and was left pretty unhappy. Unfortunately I have had to use Cooks collision twice in the last year. Your front office and Maha were so amazing!! I have obviously changed my mind and happy I decided to come back to your shop!!!
Thank you thank you
Judith D.
Vehicle Make : Mini Cooper
Everyone one was very kind, informative and helpful from start to finish. Thanks for your help and assistance through this process.
Jim Drobnick
Elizabeth S.
Vehicle Make : Toyota
Great service all around. Also love that my car came back not just with a cursory wash but a thorough deep clean -- looks great!
Alexander S.
Vehicle Make : Mercedes
Alfonso was helpful, attentive and a pleasure to work with.
A+
Csg Consultants.
Vehicle Make : Toyota
Excellent customer service and always quality work. Keep up the good work!
Emilia L.
Vehicle Make : Mazda
Cherie was always on top of things when it comes to updating the status of my repair. She is also super friendly and helpful
Stefanie S.
Vehicle Make : Honda
5 star experience! Communication was a breeze and the updates were very timely and appreciated. When I picked up my car she looked better than when I bought her new. I would return in a heartbeat.
Paul L.
Vehicle Make : Toyota
super easy to work with and very friendly staff. excellent communication and customer service.
Frank B.
Vehicle Make : Ford
Cherie went above and beyond to keep us updated on our car.
Excellent customer service!
Thank you Cherie.
Paul K.
Vehicle Make : Honda
Both Alfonso and Carolyn were the personification of professionalism. Thanks for employing two such fine people.
Albert S.
Vehicle Make : Chevrolet
Your staff is professional and courteous and kept me informed throughout. The car was ready before expected and the work was top rate.
Christine G.
Vehicle Make : Honda
First, your customer service is outstanding. Everybody I met was warm, welcoming and answered any questions I had about my car and the repair process. Second, the work you did on my car was fantastic. I can't tell I had been in an accident!
Matthew B.
Vehicle Make : Toyota
The shop was professional and quickly handled my repairs on my vehicle. Maha was amazing and could not have been more helpful.
Soei S.
Vehicle Make : Lexus
The customer service from the front desk to my collision specialist, Cheri was excellent. It was the most pleasant experience I’ve had having experienced an accident. The people at cooks were professional and conscientious. I am a repeat customer.
Paul F.
Vehicle Make : Toyota
Daily communication was most impressive (even if through an automated system). How wonderful to have my rental car returned for me when I was pressed for time. All staff were friendly and courteous. Maha's reports focused on key details without requiring a lot of my time. I particularly appreciated the willingness of Ms. Ross at the front desk to send all documents electronically rather than in hard-copy. The request required a more complex process on her part, but she seemed genuinely happy to help.
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