Tonya C.
Vehicle Make : Mini Cooper
Great except the issue with the fob now I have to go to the dealership on Monday
Roger A.
Vehicle Make : Mercedes
Victor Lee could not have been more helpful
Fernando A.
Vehicle Make : Chevrolet
Delivered early and kept me informed the entire time.
Ameer A.
Vehicle Make : Toyota
????????????
Amanda M.
Vehicle Make : Mini Cooper
Parts were difficult to obtain for my Mini, which stretched out the repair period. I think this delay was largely unavoidable. One exception, I think, was a missing sensor at the very end of the repair process; this seems to be a mistake either by Cook's or Niello or both.
Taylor was mostly very good to work with. On a couple of occasions, though, I asked him to call me for a status update and he did not. In his defense, I was probably more of a "nervous Nellie" the most of your customers.
Linda S.
Vehicle Make : Mercedes
Dustin was fantastic. He kept me apprised of the progress. The repair work was very well done. I will recommend you to everyone I know.
Mary S.
Vehicle Make : Mercedes
Cook's Collision did a wonderful job repairing my Mercedes. In addition to that, the personal service was outstanding. Dustin was great in listening to my concerns, explaining everything to me, and keeping me updated. A big thank you to Cook's, the guys that worked on my car, and especially to Dustin. I hope I never need another repair, but if I do, I feel very good that Cook's will take care of me and my car.
Arturo F.
Vehicle Make : Toyota
I very much appreciate the customer service wroth respect to paper work and delivery of my vehicle.
John &.
Vehicle Make : Nissan
Talor Davis was a great pleasure to work with, he made sure I knew all details and always kept me updated with price changes and parts that needed repairs, replacements, and what needed to be removed and re-installed. He also made sure I understood what exactly happend with the car. It was refreshing to have someone who knew exactly what they were talking about. I will definitely recommend anyone to Cooks Collision and to look for Taylor.
Su H.
Vehicle Make : Toyota
Taylor and the team did an amazing job of putting my car back, the correct way, to my satisfaction. And they went the extra mile of detailing and cleaning my the car. Thank you for the extra time and care.
Linda A.
Vehicle Make : Hyundai
Great customer service. Super nice people.
Jacob S.
Vehicle Make : Ford
Thank you for great work!
Kristi B.
Vehicle Make : Ford
Nice timely repair. Great paint match. Awesome communication.
Sawang V.
Vehicle Make : Toyota
It's good and awesome service ever
Thanks
Sarah I.
Vehicle Make : BMW
I just want to thank you for making the horrible experience of having my car wrecked into a worry free repair! I will definitely use this shop in the future should I need repairs. Thanks!
Plucky X.
Vehicle Make : Lexus
Friendly and good work
Andrea G.
Vehicle Make : Hyundai
friendly and helpful starting with my first call to Cooks to when I was shown my car after the repair was complete. I felt I was in good hands...even from the guy who helped me when I picked my car up who was a new Cooks employee
Claire B.
Vehicle Make : Mercedes
Everyone was very helpful, especially Taylor. Kept me informed and up to date. I appreciate your services
Allen &.
Vehicle Make : Ford
Did a really great job and it looks great. Thank you cooks.
John B.
Vehicle Make : Lexus
Dustin did an excellent job! He kept me informed, the work was completed on time, the workmanship was, as always, impeccable . Thank yoy
Social