Jacob W.
Vehicle Make : Lexus
Kept me udpated the whole entire process.
Very nice people who helped me out!
Sally C.
Vehicle Make : Ford
Everyone I cane in contact with were friendly, courteous and helpful. A very good experience, especially when the workmen my car was completed ahead of estimated time. Thank toy SOOO much!!
Janice V.
Vehicle Make : Honda
They were thorough, kept me informed went over the car with me when done. It looks very nice. They neglected to tell me they completely cleaned the car inside and out: what a nice surprise!
Khoury S.
Vehicle Make : Honda
The collaboration with both the rental car agency and a Insurance company made this experience a breeze!
David W.
Vehicle Make : Cadillac
Good Service
Thank You
Hirjit B.
Vehicle Make : Toyota
Cooks Collision is easy to work with, they always explain everything very well and answer all questions. Both the Vacaville and Fairfield Cooks Collision Staff are friendly. They do a great job on vehicle repairs.
Keyandre J.
Vehicle Make : Toyota
I pray that Cooks Collision will continue to hire employees like Aaron Zarate-Vega and Minerba! They were warm and friendly, as well as professional! So, much so that I have already started informing friends, family, church, members, co-workers, and etc. regarding the high quality of service that they will receive if they're wise enough to choose Cooks Collision to repair their cars! I feel extremely blessed to have had my car repaired at Cooks Collision and would most definitely utilize their services again! :)
Betty C.
Vehicle Make : Chevrolet
Updated texts were great
Robert W.
Vehicle Make : Chevrolet
Great employees from front desk to service staff
Shalina R.
Vehicle Make : Toyota
The whole experience was amazing from start to finish. And I had to reschedule several times before I actually brought my vehicle in. Every single time I spoke to someone they were professional and nice! We were treated with respect the whole time and most importantly we were kept in the loop. Everyone there did an amazing job!! 5 STARS!!
Steven &.
Vehicle Make : Chrysler
This was my first time at cooks collision, and I had a great experience, my needs were met above and beyond, the staff was very courteous and attentive. thank you so much for your great service. Robin Kizer
Edwin W.
Vehicle Make : Mazda
Constant updates, friendly customer service.
Maria A.
Vehicle Make : Nissan
Great job!
Crystal R.
Vehicle Make : Ford
Jaime and Stephanie went out of their way to pick up my vehicle from the dealership to get my car in for repairs. I am grateful for the constant communication and commitment to excellence service! Stephanie is absolutely one of the reasons Cooks Collision stands out against other collision centers. Having to get your car repaired is never fun after an accident, but I was at ease knowing that my car and my worries were being taking care of. Thank you to Stephanie and the whole team including the technicians who repaired and painted my car!
Raymond C.
Vehicle Make : Honda
The only thing that would keep me away from your business is if the Cooks Collision company did not fairly reward it's employees as they are the ones responsible it's success.
Darian Q.
Vehicle Make : Scion
Great customer service, and a very well organized business. Would definitely come back!
Darrell E.
Vehicle Make : Chevrolet
Service was mediocre. I never felt the service went above and beyond. I didn't feel the service centered around my concerns or needs. Therefore I was not completely satisfied. I'll give credit to friendly service. Text messages are great but it felt robitic (not personal)
Amanda G.
Vehicle Make : Kia
Stephanie was absolutely amazing. She explained everything in detail and kept me up to date with the progress. Great costomer service.
Frank S.
Vehicle Make : Toyota
Great service. Looks like new.
Salvador V.
Vehicle Make : GMC
Expectations Exceeded , Great Customer Service , Recommend To All Family And Friends!
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