Elizabeth W.
Vehicle Make : BMW
Great customer service. Friendly, professional and responsive employees.
Tony S.
Vehicle Make : Ford
The text message updates were confusing and inaccurate. Other than that it was all great.
George N.
Vehicle Make : Dodge
I am still waiting for some weatherstripping to be ordered and installed
Hye P.
Vehicle Make : Toyota
They are so gentle and kindly. Thank you for your team.
Srinivasa B.
Vehicle Make : Mercedes
I may have to visit clear some of the issues I have
Lindsay F.
Vehicle Make : Kia
I've already spoken with a manager there in regards to my experience.
Joseph K.
Vehicle Make : Mercedes
Alan was wonderful. I had a great experience.
Elvira S.
Vehicle Make : Mercedes
Alan is awesome! He always update the status of my car. He's very accomodating to his client.
Robert A.
Vehicle Make : Mercedes
Third time I have needed to bring my car to Cooks and each they were very professional and performed very well with my car repairs.
Tammy C.
Vehicle Make : Honda
Great service !!
Thank you!!
Charles D.
Vehicle Make : Mercedes
Very nice people to do business with. Great job. Thank you.
Suzanne S.
Vehicle Make : Dodge
Repair was done on time. Very friendly and competent service.
Thank you.
Patricia C.
Vehicle Make : Lexus
They're the best! :). Very clean and hospitable. They go the extra mile.
Jamie L.
Vehicle Make : Acura
Process went smooth. Office staff friendly and helpful.
Sky M.
Vehicle Make : Toyota
A scratch remained on the trunk from the accident. I pointed it out and was told there was no remaining paint to repair it and that it looked like a rock chip. I commented that I was disappointed that it wasn't returned to pre accident condition but was offered no solution. That is not what I expected from Cooks. I was surprised that it hasn't been noticed by anyone else and let down by the response to my concern.
Arturo G.
Vehicle Make : Honda
Your service team and staff provided excellent customer service. I would highly recommend your firm.
Linda T.
Vehicle Make : Nissan
We felt like there wasn't good communication about the repairs taking longer than we were told until Josh stepped in to explain why it took so long. Melissa was very helpful whenever I called.
Nestor A.
Vehicle Make : Nissan
Cooks went over and beyond the call of duty to find the right wheels for my van. It didn't cost me any extra money which I am grateful for. My vehicle looks great!
Jean F.
Vehicle Make : Chevrolet
My sub looks like new!
Jon S.
Vehicle Make : Mercedes
Looks like new! Thank you!
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