Stephen D.
Vehicle Make : Dodge
You guys did amazing. Simply put.
Avoy N.
Vehicle Make : Acura
Vehicle was repaired ahead of schedule. Thanks for that.
I have a comment on the cleanliness. There were trashes left in the car and dust everywhere. It was not ridable at all. I need to get it cleaned before I can have my kids in. Please look into this. Thanks.
Qayoum W.
Vehicle Make : Toyota
There were still dust in the trunk underneath of my spare tires, not sure how it got there because the repair was supposedly be done on the doors. Also not sure if the doors has been replaced or repaired? Are you guys used the OEM parts or aftermarket parts.?
Jayesh P.
Vehicle Make : Mini Cooper
I pick the car up on Monday March 26, 2018. 2015 Mini Cooper S 4 dr, Orange.
Major squeaks every time you go over bumps or road depressions. Sounds like the muffler is not installed or secured correctly.
Ronald C.
Vehicle Make : Chevrolet
The best!!!
William S.
Vehicle Make : Chevrolet
Great job looks like new very satisfied with the repairs and service
**** T.
Vehicle Make : Volkswagen
When I picked up my car it was flithy...... not a good first impression also I am not satisfied with the repairs.... waiting to
Hear back from my representative. Tammi Tuyor
Richard R.
Vehicle Make : Subaru
Bill did a great job in making sure my car was fixed as soon as possible, friendly staff, and a two day turnaround! I have no complaints
Michael K.
Vehicle Make : Ford
Thank your staff for a job well done from the estimate,
to ordering parts, work done in one day to the shuttle
ride home.
Thanks again
Steve M.
Vehicle Make : Lexus
The communication was excellent from the service manager. The front desk was very customer service oriented.
Armida L.
Vehicle Make : Mercedes
Adrienne was very professional throughout the whole process. She immediately took care of an issue we had.
We received great service by everyone we dealt with at Cooks.
Elisabeth A.
Vehicle Make : Mazda
Rebecca was my contact and she was absolutely wonderful. She was efficient, had excellent follow up and understood that my accident was frustrating for me. She truly made me feel better during the process.
When I picked up my car the headlight that had been repaired wasn’t working which was not a big deal just a slight inconvenience. My driver’s door was replaced, but now I can hear metal rattling when I drive and when I close the door. That may just be an unfortunate result of the accident and nothing Cook’s could have avoided, but it did leave me feeling slightly disappointed with the repairs.
Stephen M.
Vehicle Make : Mazda
They took time to get my car repaired and looking new again. I definately will recommend you folks to my friends and family.
Ho C.
Vehicle Make : Lexus
Very good JOb!
Nance P.
Vehicle Make : Audi
This was the second time I had the opportunity to use you services. Both times I came away completely satisfied with everyone's professionalism, and service. I wouldn't hesitate to recommend Cooks Collision to anyone in need of such services.
Max M.
Vehicle Make : Audi
Repairs look great and were completed when promised. All around positive experience.
Paula C.
Vehicle Make : Honda
Great, courteous and Fast Service.
Todd F.
Vehicle Make : Nissan
Thank you
Delmer C.
Vehicle Make : Toyota
no problems... everything went as estimate was.
James B.
Vehicle Make : Mercedes
Everyone is amazing at your Dublin location!
Fun, professional and truly a joy to deal with.
Add in the outstanding work...and you have an wonderful business!
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