Brian C.
Vehicle Make : Mercedes
All the employees were extremely solicitous and friendly. :))
Alicia K.
Vehicle Make : Volkswagen
The team was great! Answered all my questions and concerns and made the whole process really easy.
Sharon G.
Vehicle Make : Acura
Excellent service
Rigoberto P.
Vehicle Make : Lexus
Everything was ok, no comments.
Meshan B.
Vehicle Make : Chevrolet
Great service!
Ron B.
Vehicle Make : Toyota
Even though the insurance paid for most of the work. I was surprised that the amount went up so much. I realize part was discovery, but I was not informed about all the increases.
Gary P.
Vehicle Make : Toyota
Appreciate the communication and making it easy to deal with the car rental company.
Beth R.
Vehicle Make : Dodge
Everything was wonderful. The only thing I noticed was tape residue on my front inside window and back inside window. Other than that the customer service and work was perfect. I would definitely recommend Cooks Concord. Thank you for a great customer experience.
Roger H.
Vehicle Make : Subaru
Service was excellent! My only issue is that it took **** week longer than it should have because of problems getting the correct, undamaged, part.
Gerhard K.
Vehicle Make : Mercedes
Very satisfied on your Service, i will give 5 star on these .
your team did a good job!! Well done
Edgar C.
Vehicle Make : Ford
Luis was very professional as he helped me through the process of my truck being repaired.
Ashley M.
Vehicle Make : Mini Cooper
They made each step of this process hassle feee! Seriously, I was pretty worried about it since this is the first time I’ve had body work done on my car, but the transaction was seamless. The check in process was fast and easy, the rental process fast and easy & they kept me updated as the parts came in as the work was started.
They are the best!!
Ivonne S.
Vehicle Make : Nissan
Great service!!!
Mary Ann.
Vehicle Make : Chevrolet
Paint job looks great! Service was top notch
Dale S.
Vehicle Make : Toyota
They finish the damage. But left scratches on my rear driver bumper. They took care of it. But after fixing, they left my HID headlights unplugged and i tried to plug it, its now working. Underhood od my car is so dusty i feel they left open my hood the rest of stay on their shop. Not satisfiedat all.
Teresa J.
Vehicle Make : Kia
The team was so professional And knowledgeable And went out of the way to make sure I was pleased with everything thank you very much.
Yushu H.
Vehicle Make : Fiat
Well done. They also cleaned my car. I really appreciate it.
Grover F.
Vehicle Make : BMW
Very pleased with the work done and excellent customer service!
Nicole W.
Vehicle Make : Mercedes
Took longer than I anticipated, but the outcome was great.
Matthew L.
Vehicle Make : Cadillac
Great quality and service, as always!
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