Kenand F.
Vehicle Make : Toyota
They did a really good job on the car, everything looks great. Thank you for that wonderful service!!
Jessica L.
Vehicle Make : Honda
I was very happy with Nancy-she was wonderful to work with and continually kept me updated!
Lando G.
Vehicle Make : Subaru
I really appreciated the assistance I received from the on site Geico representative who handled my claim. He was very attentive and seemed genuinely concerned that I be well taken care of. I also appreciated the many text updates that kept me up to date with the progress of work being done.
Mireya Z.
Vehicle Make : Infiniti
The Cooks is my favorite bodywork repair place. The service is 5 stars I've always been happy with the repairs. Highly recommended
**** H.
Vehicle Make : Hyundai
The front bumper does not line up correctly.
Andrei N.
Vehicle Make : Toyota
Good paint job. Butchers at Cooks damaged my car. Ran it over curb so that the underbody was scraped and pieces fell off. Broke the inside body plastic pieces.
After complaint, they took the car in and installed new underbody pieces. After installation, new scratches on paint (that they put on days earlier), glued in the broken inner body piece. Another plastic inner body piece falling off, doesn't latch in place. I don't want to complain anymore and took the car back from them before those butchers cause more damage. Stay away and do your due diligence by researching good shops before coming here.
Michael C.
Vehicle Make : Audi
Your staff was excellent to work with
Shaun M.
Vehicle Make : Honda
Thank You!
Alan G.
Vehicle Make : Infiniti
Great communication
Rolando D.
Vehicle Make : Honda
Great job! Keep it up.
Michelle C.
Vehicle Make : Toyota
im satisfied,
Anna M.
Vehicle Make : Toyota
I'm having to return my car to finish repairs. The repairs were incomplete the first time.
Tom R.
Vehicle Make : Audi
Communication wasn't as timely as it should have been regarding status of repairs. Car was delivered later than stated by service agent and this caused a considerable inconvenience for agent and me.
Debbie R.
Vehicle Make : Mercedes
Great service and good work.
Ronald P.
Vehicle Make : Volkswagen
Nice job. No probs so far.
Chelsea P.
Vehicle Make : Hyundai
I felt very taken care of and very well informed the whole time. Being without your car can be such a pain but this experience was as simple as possible. I didn't have to worry about a thing.
Angel J.
Vehicle Make : Honda
they did a great job.
Leslie Q.
Vehicle Make : GMC
Great job keeping me informed of progress and status. Superb communication by the team.
Lea J.
Vehicle Make : Toyota
I appreciated that I was kept informed of the progress of the repairs and the car was finished when they said it would be (the second time) after they found extra damage.
Kemal Y.
Vehicle Make : Hyundai
I gave a response in a survey. No one seemed to interested in the response since no one called.
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