Body Shop

Real Reviews From Verified Customers

Majid Y.
Vehicle Make : Toyota
5 out of 5
4/3/2018
very nice people i met on that place on top of all was matthew kullman respectfull,polite,knowledgeable and the repair done on my car is 100% saticfaction.thanks to you all and the farmers insurance.
Monica C.
Vehicle Make : Volkswagen
4 out of 5
4/3/2018
The way you handled this was totally professional and I was extremely pleased with all aspects. The car looks brandnew, your staff explained things well, were courteous. I will recommend Cook's Collision as the only place I would have a car fixed, though I hope this will not happen to me again--it was my fault. Thank you, Monica C
Henry S.
Vehicle Make : Subaru
5 out of 5
3/31/2018
Matt's great. He's courtesy and knowledgeable.
Darnella S.
Vehicle Make : Chevrolet
5 out of 5
3/29/2018
Your staff went over an above care. Thank you. . .
Rita T.
Vehicle Make : Hyundai
4 out of 5
3/27/2018
Everyone was exceptionally nice. Particularly the gal at the front desk (but I can't remember her name!). Thanks to everyone.
Katherine B.
Vehicle Make : Toyota
5 out of 5
3/26/2018
well done
Donald B.
Vehicle Make : Lexus
5 out of 5
3/23/2018
Beautifully done job and outstanding service people, especially Alan (so?) Nguyen.
Meghan D.
Vehicle Make : Hyundai
4 out of 5
3/22/2018
Andrea and everyone at CC were wonderful. I have to juggle both kids and two car seats and they were friendly, supportive, and went above and beyond to help where they could. Ivan was my “chauffeur” to the rental car place and he was so kind and even helped unload my many belongings from my car to the office. My car looks fantastic and was finished in a timely manner. A plus service!!
Berton G.
Vehicle Make : Mazda
5 out of 5
3/20/2018
as always, nice work.
Lisa K.
Vehicle Make : Toyota
2 out of 5
3/20/2018
Woman in the front office was unprofessional and not trained. My rep did not update me on delays in a timely manner.
Chris H.
Vehicle Make : Nissan
5 out of 5
3/18/2018
Very friendly and were able to handle the unusual circumstances of my getting a second accident in the intersection coming to get the estimate with a nice amount of humor.
Randall G.
Vehicle Make : Toyota
5 out of 5
3/16/2018
on time, nice people, work looks good
Paul H.
Vehicle Make : Toyota
5 out of 5
3/16/2018
Excellent work on my car and great customer service/notification from Alan Nguyen.
John M.
Vehicle Make : Toyota
5 out of 5
3/16/2018
Good job! We had a very good experience.
Joe M.
Vehicle Make : Lexus
5 out of 5
3/12/2018
From the team, to process to results, everything was smooth and done with high quality.
Desiree C.
Vehicle Make : Mini Cooper
5 out of 5
3/9/2018
Great job, ****and Aaron! Thanks for making it right!
Jonathan M.
Vehicle Make : Ford
5 out of 5
3/9/2018
Matt Kullman was both very professional and very human. He made the experience with Cooks great!
Elizabeth B.
Vehicle Make : Honda
3 out of 5
2/28/2018
My only negative comment is I couldn’t stand the smell of whatever cleaning agent was used on the inside of my car. I had to drive with the windows open to clear it out. Otherwise all was fine.
**** H.
Vehicle Make : Chrysler
4 out of 5
2/24/2018
Unfortunately, this is the second time I’ve had to bring my car to Cooks for damage repairs, this time was for three separate insurance claims. Alan told me that the repairs were going to take “…roughly 8 working days…including…the detail portion of your vehicle.” and much to my surprise all was done in less than five! Wow! Not only that, but Alan updated me so I knew what was going on. And then there’s the efficiency at the front desk!
Despine S.
Vehicle Make : Toyota
5 out of 5
2/23/2018
Excellent service on my car.

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