Ralph C.
Vehicle Make : Mercedes
I appreciated the efforts to keep me informed via email. Thank you.
Richard B.
Vehicle Make : Toyota
Car was repaired as planned. Looks great. Courteous treatment by staff.
James T.
Vehicle Make : Ford
Refer to the comments I posted on your survey.
Taryn S.
Vehicle Make : Audi
Everybody at Cooks Collision Berkeley is super friendly, and the work was done well and on time.
Rachel C.
Vehicle Make : GMC
I couldn’t be happier with the service I received! great communication each day as my truck was repaired. The work was done quickly and on time and it looks fantastic!
Vijay U.
Vehicle Make : Volkswagen
Alan and the team were excellent; professional, finished my car early, and very good work
Cory N.
Vehicle Make : Kia
Easy process. Friendly, communicative staff.
Joanne P.
Vehicle Make : Subaru
Thanks
Evan M.
Vehicle Make : Kia
All of the staff at Cooks Collission were all professional and respectful. This will now be my top choice for future body shop repairs.
Carol S.
Vehicle Make : BMW
The estimator, Andrea, is outstanding and the two office women are so friendly, fast and professional. My car is beautiful - thank you!
Ford Green.
Vehicle Make : Ford
Always stellar service. I appreciated the quick updates with any problems with repairs and the frequent updates on progress.
Kristen W.
Vehicle Make : Lexus
Everyone is great at Cooks Collision on Claremont Avenue
Vaso N.
Vehicle Make : Volvo
You guys did it again; in need I and my family and friends will come to you.Thx
Mark B.
Vehicle Make : Mazda
My first experience is the guy at the front desk that handled my paperwork, he was warm, friendly and professional.
Alan Nguyen was totally amazing! I was very upset about my accident and damages to my car. Alan was connecting, empathizing, comforting and assuring that you (Cook's) would take good care of my vehicle in timely professional and caring manner. He was very nurturing and patient with me through the whole process and I am very grateful! He closed my experience with great intention, clear and concise responses and very knowledgeable... Alan would cause me to recommend all I know to your specific shop. Thank you for hiring Alan Nguyen!
Mark B
Judith H.
Vehicle Make : Nissan
Friendly professional service, and the car looks fantastic.
thank you for your good work
Judith
Arianne V.
Vehicle Make : Lexus
I am very pleased with the repair but the final bill far exceeded
the estimate we were given and I am not too pleased with that.
Patricia L.
Vehicle Make : Honda
The gentleman who worked with me throughout this process was wonderful. Very professional and kind and considerate. You have a top-notch team and happy with the work done.
Marcie C.
Vehicle Make : Toyota
Outstanding customer service. I was able to bring my car in immediately to receive an estimate and to start repairs. I was updated frequently throughout the week about the progression of the repairs by email and phone calls.
Marybeth R.
Vehicle Make : Hyundai
A thousand gold stars for a job done perfectly. Thank you!!
Elena G.
Vehicle Make : Cadillac
Thank you so much for taking such good care of me, from the beginning of my ordeal to the end!
You came to my hospital and put my car back together and not only didn't charge me for it, you didn't even take my name! You are truly one of a kind!
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